Branch Manager
Company: M&F Bank
Location: Winston Salem
Posted on: July 17, 2025
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Job Description:
POSITION SUMMARY To maintain ongoing responsibility for all
daily branch operations while actively developing existing and new
customer relationships. To play a key role in developing branch
action plans in order to ensure continued branch growth. This
position carries diversified responsibilities in the administration
of all banking offices and functions within the assigned city.
Responsibilities include planning and implementation of business
development programs, profitable and operational efficiency of
resources, participation in staff selection and development,
participation in civic, business, and community activities to the
extent that it promotes the image, goodwill, development and
general future opportunities of the Bank. Supervises Branch
personnel, develops opportunities for expanding branch footprint,
product development, customer relations, examines, evaluates, and
authorizes or recommends approval of customer applications for
consumer loans by performing the essential functions listed below.
- Meets or exceeds branch goals for deposit volume, new accounts
and referrals as assigned by bank leadership. Assigns overall
branch goals to branch team members each month. - Cultivates
business relationships with new customers; deepens relationships
with existing customers by recommending additional products and
services to include new loans and treasury management solutions. -
Professionally handles complex customer transactions or customer
service issues with sound judgment and decision-making. - Utilizes
leadership and management sales skills to promote sales culture and
accountability by setting a high standard of sales and service.
Effectively and consistently coaches and trains individual team
members. - Coordinates the banking systems to ensure maximum
efficiency and utility. Manages the Branch’s ATM balancing and
financial functions. - Reviews and directs internal controls to
ensure the accuracy and integrity of the accounting system. -
Monitors the Bank’s cash management function in such a way as to
maximize return on funds invested while maintaining adequate
liquidity. - Assures operating systems are established to provide
efficient customer service assistance at minimum expense. -
Participates in long-range strategic planning, research and
analysis. - Has responsibility for staffing, motivation and
performance management. - Participates in community and
professional banking activities to position the Bank as a community
and financial services leader. - Promotes an environment conducive
to high morale and dedication of the staff to both the Bank and its
customers. - Maintains knowledge of the Bank’s non-operational
systems to determine functionality of systems, validity of data,
appropriate uses and restrictions. GENERAL QUALIFICATIONS
Knowledge: An Associates degree or equivalent in business or a
related field is required. Proven success in business
development/sales and prior bank supervisory experience is
required. An extensive understanding of the daily branch operations
and exceptional customer service skills are essential. Previous
personal banking, head teller experience, and knowledge of consumer
lending is preferred. Experience: A minimum of five years of
banking experience at the level of Customer Service Representative
and Head Teller, or in a ‘back office’ function at a similar level
is required. Previous branch management experience and three or
more years of prior supervisory experience preferred.
PI8436923c5431-37156-38100794
Keywords: M&F Bank, High Point , Branch Manager, Accounting, Auditing , Winston Salem, North Carolina
