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Property Management Administrative Assistant

Company: High Point Housing Authority
Location: High Point
Posted on: March 20, 2020

Job Description:

Property Management Administrative Assistant
DEPARTMENT: Asset Management/Section 8
APPLICATION DEADLINE: Until Filled
The purpose of the Property Management Administrative Assistant position is to provide assistance to the management of the public housing and communities of the High Point Housing Authority (HPHA). This position is responsible for assisting the Property Manager (PM) in administrative duties, preparing variety of documents and reports; receives and screens calls, schedules appointments, and maintains files. This position may also perform work as directed by the Vice President of Asset Management/Section 8. Responsible for ensuring residents of public housing have decent, safe, and sanitary housing and enforcing housing policies, HUD requirements and lease agreement. All activities must support the HPHA's strategic goals and objectives and produce results that accomplish the goals and functions assigned to the Asset Management department.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

Assists the PM with administrative assignments.Processes documentation accurately; makes copies of materials.Schedules appointments for the PM with staff, agencies, residents, etc.; maintains the PM's calendar of daily appointments, meetings, conferences, etc; coordinates meetings and special events associated with the department.Attends meetings and workshops, as required.Transcribes and maintains departmental meeting minutes.Maintains the filing system; searches files for information needed and/or requested; maintains master file of HUD notices and circulars and makes copies.Conducts interim certification interviews for residents; assists with annual re-certification interviews; makes offers of housing to clients, as appropriate.Answers telephone calls and handles resident questions and/or complaints.Assists the SPM and Asset Management staff with all clerical, filing and document processing.Transcribes funding applications, Public Housing and other related materials.Prepares monthly reports on client data for Asset Management staff.Shows vacant rental property to prospective tenants.Ensures proper income and asset verification for all residents; ensures accurate information is entered in software system for rent calculation.Manages transfer transactions; maintains files; and types various correspondence to residents for leases.Conducts re-exams in a timely manner.Reviews accounts and monitors repayment agreements.Sets up security deposits.Confers with other community, service, and social agencies; makes referrals to local social service programs.Recruits residents to assist in activities.Prepares letters and correspondence as required.Organizes and files departmental data.Maintains time and attendance.Performs the duties of the SPM as needed, including (but not limited to): calling prospective tenants; showing and leasing apartments; inspecting units for move-in; vacating units; drafting court papers for non-payment of rent; filing court actions; discerning the consequences for tenant actions; and leasing terminations.Performs other duties as assigned.

Minimum Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job competencies.

Job CompetenciesUnderstanding of key policies, procedures, functions, and staff in the Asset Management departmentKnowledge of applicable HUD rules and regulations as they pertain to public housing.Knowledge of general landlord/tenant and fair housing laws.Knowledge of records management practices and general office administration best practices and procedures.Knowledge of issues facing public housing residents and ability to communicate with individuals of varying social, educational, and economic backgrounds.Knows how to maintain cooperative and effective relationships with intra and interdepartmental personnel, as well as any external entities with whom the position interacts.Familiarity with local welfare agencies and Agency-sponsored service programs.Ability to analyze and interpret housing policies and procedures.Ability to read and interpret documents such as budgets, leases, invoices, and instruction and procedure manuals.

Education and/or Experience
High school diploma or equivalent. One (1) to two (2) years administrative experience in public housing or human services. An equivalent combination of education and experience may be considered.

All positions require a valid driver's license and good driving record.E.O.E.
recblid 7oss571awanouegfun0qewns8sntch

Keywords: High Point Housing Authority, High Point , Property Management Administrative Assistant, Administration, Clerical , High Point, North Carolina

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