Customer Service Representative

Company: Kaizen Solutions
Location: Charlotte
Posted on: July 8, 2025

Job Description:

Connect Communities and Drive Value, join Kaizen Solutions in Charlotte as a Customer Service Representative and help deliver meaningful impact through every interaction! Kaizen Solutions, a leading luminary in the telecommunications domain, is driving robust lead generation and entrenching profound local roots for AT&T D2D's operations throughout Charlotte. We're looking for a full-time Customer Service Representative who’s proactive, empathetic, and passionate about helping others. In this role, you’ll build lasting relationships, ensure customers get the most from their AT&T services, and play a key part in driving satisfaction and long-term value. As a Customer Service Representative at Kaizen Solutions, you’ll go beyond basic support, building lasting relationships with AT&T customers acquired through our D2D campaigns. With in-depth training on AT&T’s offerings and customer success strategies, you’ll proactively engage clients, anticipate their needs, and help them get the most from their services. Your role is key to driving satisfaction, loyalty, and meaningful connections across the Charlotte community.

Keywords: Kaizen Solutions, High Point , Customer Service Representative, Customer Service & Call Center , Charlotte, North Carolina