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Trailer Hookup Technician

Company: North Carolina Trailer Sales
Location: High Point
Posted on: August 2, 2022

Job Description:

Job Description The 1 Rated Dealer in The Carolina---s Established in 1996, North Carolina Trailer Sales has been a steadfast leader in the trailer sales industry. We are proud to be family-owned & operated, which allows us to provide the best in customer service and top-quality trailer products at an affordable price. We serve customers looking to purchase high-quality new & used trailers or rent equipment. We supply utility trailers, landscape trailers, equipment trailers, car haulers, tow dollies, dump trailers, gooseneck trailers, and enclosed cargo trailers. Additionally, we provide trailer parts & trailer accessories and have a service department to repair customers--- trailers and perform preventative maintenance. North Carolina Trailer Sales has been family owned for over 20 years and is looking for individuals that will uphold our company values and standards. We are a customer service oriented company committed to provide the best customer experience in the industry. Our staff work tirelessly everyday to uphold this commitment to our customers. We are very proud to have the highest customer service rating in the state Our purpose is to thrive together with our team, customers, partners, and community Teams: Support impactful moments in each other's lives Customers: Be their trailer solution Partners: Be a business asset Community: Make a positive impact How we do it: We hire, train, make decisions, hold each other accountable, and form habits from our values. Our values are: Thrive together: Support impactful moments Own it: Follow the process every time Always show gratitude: Show sincere appreciation daily Be the solution: Say ---Yes--- and overcome obstacles Take the initiative: Find ways to help Grow: Individually and as a company NC Trailers Who we are Video Reports to: Operations Manager Primary job responsibilities: Hookup trailers to customer vehicles including lighting and wiring Diagnose basic trailer and vehicle wiring issues Pick-up and deliver trailers and equipment to customers Discuss and sell parts & accessories with customers Complete Trailer Unloading and Check-in Process: Unload, assemble, check-in and park new trailer inventory Complete & submit Trailer Inventory Check-in sheets Execute Hookup Technicians role in the Sales Process: Discuss safety and accessory recommendations with customer Install accessories at the point of sale Hookup trailer to customer---s vehicle Check proper function and safety of trailer and vehicle Complete hookup form and turn into manager Identify and sell trailer accessory parts at point of hookup Operate forklift to unload parts and trailers Change tires using tire-changing machine Unload tires, wheels, and other parts by hand or with a forklift Organize trailer inventory on lot Complete and submit reports/forms (Trailer Inventory Check-in Sheet, Customer Hookup Checklist, Weekly Tasks Checklist) Identify and execute job priorities to ensure customer needs are met across yard, hookup and service coordinator roles Serve as a backup for the Yard Tech and the Service Coordinator as needed Assist team with: trailer and parts inventory counts, maintenance of facilities, company vehicle and equipment maintenance, maintaining lights and bulbs, repairing fences and banners, cleaning bathrooms and work areas Skills/Qualifications: Required equipment experience: Tractor, forklift, tire changing machine, general power tools, and general hand tools Ability to tow and back a trailer and ability to pass a tractor driving assessment NC Drivers license and ability to obtain NC Dealers License Physical able to stand, bend, squat and lift 50 lbs throughout the day including overhead, unload tires, wheels and other parts by hand and with a forklift, and get on and off tractor throughout the day Experience with talking directly with customers and answering questions Able to work independently and as an active member of a team Available Saturdays and before/after regular business hours to unload and check-in trailers Have knowledge of parts & accessories (locks, spare tires, etc.) Experience with computers and able to enter and retrieve data from various systems Able to perform general math including addition, subtraction, multiple, divide, calculate sales tax and able to pass math and tape measure assessments Have legible handwriting Work Hours: Monday-Friday: 8:45am-5:30pm Saturdays: 8:45am to 2pm Every Sunday off Off from work one day during the week (either Mon or Wed) Off from work one Saturday per month Work Environment: Work is performed outside on the trailer yard. Work is completed in all climate conditions (hot and cold weather). Fast-paced environment A small business requires varying tasks from time to time such that all team members collaborate to ensure that all tasks are completed. Product knowledge required to perform the job proficiently Opportunities exist to advance and develop on the teams Powered by JazzHR CCtfUJVuZF

Keywords: North Carolina Trailer Sales, High Point , Trailer Hookup Technician, Engineering , High Point, North Carolina

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