Hospital Medical Equipment Technician
Company: Rotech Healthcare
Location: High Point
Posted on: November 18, 2023
Job Description:
About RotechRotech Healthcare Inc. is a national leader in
providing ventilators, oxygen, sleep apnea treatment, wound care
solutions, diabetic solutions and home medical equipment. We help
patients lead a more comfortable and productive life by keeping
them engaged in their care and empowering them to manage their
health and treatment at home. Rotech provides high quality medical
products, services and outstanding customer care through hundreds
of locations across 45 states. For additional information, visit
our company homepage Rotech.comOverview and ResponsibilitiesJob
Summary We are seeking a dedicated Liaison to join our team. In
this position, you are responsible for working in conjunction with
an assigned hospital's Case Management / Continuing Care staff and
personnel to plan, coordinate and facilitate discharge planning for
home care services for patients receiving Respiratory and DME
services. Facilitates delivery and set-up of equipment at point of
discharge. Educates the patient and/or caregiver on the safe use
and maintenance of the equipment. Weekend work is mandatory, 5 day
work week will include a weekend day (either Sat or Sun) Essential
Job Duties and Responsibilities (Reasonable accommodations may be
made to enable individuals with disabilities to perform these
essential functions. Please note this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change at any
time with or without notice.)
- Adheres to company policies and procedures in regards to using
personnel protective safety equipment and services provided by the
company
- Assists in resolving customer equipment problems under
emergency conditions
- Assists with implementation of quality improvement programs to
meet company and JCAHO standards
- Communicates to supervisor any vehicle problems or conditions
which would otherwise compromise the vehicle's safe operations
- Complete and submit all required paperwork requirements
(Referral Intake Forms, Insurance Verification Documents, Delivery
Tickets, Clinical Liaison Activity Logs, etc.) and special
information reports with specific deadlines in a timely
fashion
- Completes shipping papers when transporting hazardous
materials
- Coordinates the patient referral process including referral
demographics, communication with customer service/clinicians,
verification of insurance coverage, delivery, education, CMN
retrieval and patient/referral source satisfaction follow-up
- Develops and maintains working knowledge of current HME
products and services offered by the company; and all applicable
governmental regulations
- Develops basic reimbursement knowledge, completely documents
all information required to ensure reimbursement of equipment,
products and services
- Develops technical knowledge, as appropriate, of the HME or
respiratory products
- Identify, maintain, and develop relationships with hospital
personal: case managers, social workers, physicians, nursing,
etc.
- Maintains assigned company vehicle in a clean and safe working
condition
- Prepares and maintains written company records to include
invoices, work orders, manifests and logs
- Processes all orders and required paperwork in a timely and
accurate manner
- Provide or assist with In-services training seminars and/or CEU
programs
- Reports equipment hazards and/or product incidents as
required
- Represent company at local, regional and other assigned trade
shows
- Performs other duties as assigned Travel
- Travel via company vehicle required to patient's homes for
set-ups and reoccurring delivery
QualificationsEmployment is contingent on
- Background investigation (company-wide)
- Drug screen (when applicable for the position)
- Valid driver's license in state of residence with a clean
driving record (when applicable for the position) Required
Education and/or Experience
- High school diploma or GED equivalent, required Preferred
Education and/or Experience
- Experience with medical equipment, preferred
- Experience with medical billing practices and of billing
reimbursement, preferred
- Experience in medical field and administrative record
management, preferred
- Three years of related work experience, preferred
- Medical terminology, preferred Skills and Competencies
- Accurately perform simple mathematical calculations
- Effectively communicate in English; both oral and written
- Interpret a variety of communications (verbal, non-verbal,
written, listening and visual)
- Maintain confidentiality, discretion and caution when handling
sensitive information
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive
problem solving skills
- Work independently and as part of a team Machines, Equipment
and Technical Abilities
- Email transmission and communication
- Internet navigation and research
- Microsoft applications; Outlook, Word and Excel
- Office equipment; fax machine, copier, printer, phone and
computer and/or tablet
- Successfully demonstrates loading, unloading and proper tie
down procedures as per company policy of transported cargo
- Understands use of all applicable home respiratory equipment
and supplies
- Mechanically inclined for the repair and troubleshooting of
equipment Physical Demands
- Lift and carry office equipment at times
- Requires sitting, walking, standing, talking and listening
- Requires close vision to small print on computer and/or tablet
and paperwork
- Requires lifting (minimum of 65 pounds) and transporting of
patient equipment
- Requires contact with patients and equipment with potential
exposure to contagious pathogens
- Requires driving a company vehicle for the majority of the
workday
Rotech InformationBenefits
- 401k
- Medical, Dental and Vision
- Life Insurance and Disability
- Generous Paid Time Off and Paid Holidays
- Employee Discount Program
- Employee Recognition program
- Mileage reimbursement Make the Right Move and Submit your
Resume Today! The hiring manager reviews resumes and contacts
applicants that have related experience to the applied position. To
view the status of a position that you submitted your profile to,
Sign into your account. We appreciate your interest in Rotech
Healthcare Inc. Equal Opportunity Employer of Minorities, Females,
Protected Veterans and Individuals with Disabilities. Rotech
Healthcare Inc. recruits, employs, trains, promotes, transfers,
separates from employment and compensates employees without regard
to membership in, association with, or perception of race, color,
age, gender, gender identity, religion, creed, national origin,
ancestry, citizenship, marital status, veteran status, sexual
orientation, physical or mental disability, pregnancy or any other
personal characteristic protected by applicable federal, state and
local laws governing nondiscrimination in employment in each
locality where Rotech has employees.
Keywords: Rotech Healthcare, High Point , Hospital Medical Equipment Technician, Engineering , High Point, North Carolina
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