Property Manager

Company: High Point Housing Authority
Location: High Point
Posted on: March 28, 2020

Job Description:

Property Manager DEPARTMENT: Asset Management/Section 8 APPLICATION DEADLINE: Until Filled The purpose of the Property Manager position is to manage the operations of HPHA developments owned by the HPHA. While supervising a team of housing and maintenance staff, the employee is responsible for ensuring that residents have decent, safe, and sanitary housing. The position also enforces housing policies, HUD regulations and requirements of lease agreements. The position is required to be on call duty seven days a week for 24 hours a day. ESSENTIAL DUTIES AND RESPONSIBILITIES The statements below are intended to describe the general nature and scope of work being performed by this position.This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.Supervises Administrative Assistant and Maintenance personnel assigned to community.Shows and leases units; sets up charges to include but not limited to security deposits.Monitors resident accounts to ensure accurate tenant rent and accessed charges.Terminates leases and vacates unites upon tenant move-out. Assesses charges on move-out. Gives rental references as needed.Monitors vacancy turn-around time to ensure HUD and Agency compliance.Schedules Housing inspections; performs grounds and dwelling inspections; and conducts home visits, as needed.Conducts annual re-certification and interior interviews on all residents. Processes interims for all residents.Conducts resident interviews for interim and re-examinations, processes in timely manner.Attends various outreach activities.Contacts clients regarding housing offers within established timeframes.Performs delinquent account action on behalf of the Agency, including but not limited to: reviewing accounts, counseling delinquent tenants, monitoring repayment agreements, and serving notices to appear in eviction proceedings.Serves as dispatcher for emergency calls, on rotating basis.Prepares and attends court proceedings and accompanies the sheriff when padlocking housing units.Manages or escalates residents' complaints and concerns. When necessary, conducts informal conferences, and attends grievance and other hearings. Mediates disputes between tenants.Tracks incomes and expenses. Develops and monitors budgets.Procures necessary goods and resources. Reviews and approves invoices for payment.Ensures excellent property upkeep and curb appeal. Monitors maintenance work performance and work order process.Attends and participates in resident activities and Agency-sponsored activities. Make referrals to local social service programs.Attends meetings as required.Confers with other community, service, and social agencies in order to promote and support the Agency's interests.Answers incoming calls and communicates with residents, general public and HPHA staff as needed.Recruits residents to assist in activities.Performs duties of Property Management Administrative Assistant as needed.Performs other duties as assigned. Education and/or ExperienceBachelor's degree in business, administration or related field; supplemented by at least three (3) years' experience or training involving public housing, human services, private market property management, and tax credits. An equivalent combination of education and experience may be considered. Certificates, Licenses, RegistrationsPublic Housing Management Certification (if not earned at time of hire, must obtain within first year of employment).Possession of a valid, North Carolina driver's license and the ability to be insurable under the Agency's automobile insurance plan at the standard rate. Language SkillsAbility to read and understand general business correspondence, policies, and procedures. Ability to write reports, business correspondence, and other documentation. Ability to convey information and respond to questions from managers, clients, customers, and the general public. Ability to speak Spanish a plus. Mathematical SkillsKnowledge of general mathematical concepts such as the ability to calculate decimals, percentages, and fractions; ability to translate concepts to spreadsheet technologies. Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Ability to exercise sound independent judgment within established guidelines, and where guidelines are absent, innovates in a responsible manner. Computer SkillsTo perform this job successfully, an individual should have strong computer skills (Microsoft Office, Outlook, accounting, inventory, and financial software, and the Internet). Must be able to learn other computer programs as required by assigned tasks. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is generally required to maintain a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; repetitive keyboarding; reaching and grasping; moving about the office; interacting with non-HPHA personnel and attending onsite and offsite meetings.The employee must be able to exchange information in person, in writing, and via e-mail and telephone. The employee must occasionally transport weight up to 30 to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters whileperforming the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position generally works in either a standard office environment or in the Agency housing developments and other offsite venues. The noise level in the work environment is usually moderate. There are occasions when the position is required to visit outside storage areas and/or attend off-site meetings. Position is on call seven days a week, for 24 hours a day.All positions require a valid driver's license and good driving record.E.O.E.
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Keywords: High Point Housing Authority, High Point , Property Manager, Executive , High Point, North Carolina