Property Manager

Company: Housing Authority of the City of High Point
Location: High Point
Posted on: November 19, 2021

Job Description:

The purpose of the Property Manager position is to manage the operations of HPHA developments owned by the High Point Housing Authority ("HPHA" or "Agency"). While supervising a team of housing and maintenance staff, the employee is responsible for ensuring that residents have decent, safe, and sanitary housing. The position also enforces housing policies, HUD regulations and requirements of lease agreements.

• Supervises Administrative Assistant and Maintenance personnel assigned to community.
• Shows and leases units; sets up charges to include but not limited to security deposits.
• Monitors resident accounts to ensure accurate tenant rent and accessed charges.
• Terminates leases and vacates unites upon tenant move-out. Assesses charges on move-out. Gives rental references as needed.
• Monitors vacancy turn-around time to ensure HUD and Agency compliance.
• Schedules Housing inspections; performs grounds and dwelling inspections; and conducts home visits, as needed.
• Conducts annual re-certification and interior interviews on all residents. Processes interims for all residents.
• Conducts resident interviews for interim and re-examinations, processes in timely manner.
• Attends various outreach activities.
• Contacts clients regarding housing offers within established timeframes.
• Performs delinquent account action on behalf of the Agency, including but not limited to: reviewing accounts, counseling delinquent tenants, monitoring repayment agreements, and serving notices to appear in eviction proceedings.
• Serves as dispatcher for emergency calls, on rotating basis.
• Prepares and attends court proceedings and accompanies the sheriff when padlocking housing units.
• Manages or escalates residents' complaints and concerns. When necessary, conducts informal conferences, and attends grievance and other hearings. Mediates disputes between tenants.
• Tracks incomes and expenses. Develops and monitors budgets.
• Procures necessary goods and resources. Reviews and approves invoices for payment.
• Ensures excellent property upkeep and curb appeal. Monitors maintenance work performance and work order process.
• Attends and participates in resident activities and Agency-sponsored activities.
• Make referrals to local social service programs.
• Attends meetings as required.
• Confers with other community, service, and social agencies in order to promote and support the Agency's interests.
• Answers incoming calls and communicates with residents, general public and HPHA staff as needed.
• Recruits residents to assist in activities.
• Performs duties of Property Management Administrative Assistant as needed.
• Performs other duties as assignedEducation and/or ExperienceBachelor's degree in business, administration or related field; supplemented by at least three (3) years experience or training involving public housing, human services, private market property management, and tax credits. An equivalent combination of education and experience may be considered.Certificates, Licenses, RegistrationsPublic Housing Management Certification (if not earned at time of hire, must obtain within first year of employment). Possession of a valid, North Carolina driver's license and the ability to be insurable under the Agency's automobile insurance plan at the standard rate.Job Type: Full-timeBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insuranceSchedule:
    • Monday to FridayEducation:
      • Bachelor's (Preferred)Experience:
        • public housing: 3 years (Preferred)Work Location:
          • One locationWork Remotely:
            • NoWork Location: One location

Keywords: Housing Authority of the City of High Point, High Point , Property Manager, Executive , High Point, North Carolina