Company: Mountain Express Oil Company
Posted on: November 19, 2021
Job Title: Assistant Store Manager
The Assistant Store Manager works to support the success and
profitability of the store. They are responsible for leading the
day-to-day operations of the store in the absence of the Store
Manager. They hold a crucial role because they provide leadership
and guidance and enforce standards and policies for store personnel
when the Store Manager is away from the store. The Assistant Store
Manager is responsible for supporting the Store Manager in leading,
facilitating and completing all store level tasks including food
preparation, cash register duties, customer service, cleaning, and
all other related functions. The Assistant Store Manager ensures an
exceptional customer experience by ensuring and demonstrating world
class customer service.
Smile and greet customers in a friendly manner as they enter the
store. Provide a fast, friendly, and enjoyable experience for all
customers. Respond to and resolve customer requests or complaints
in a timely and efficient manner. Engage each customer genuinely
and thank them for their business.
Operate a cash register adhering to all Company policies and
standards. Maintain proper cash levels and follow all cash handling
and shift change processes and procedures to ensure no cash
Supervise the day-to-day task assignments and performance for all
team members. Assist with all matters pertaining to recruiting,
hiring, training, coaching, employee engagement and performance
When necessary, assist the Store Manager with planning and
preparing work schedules and coordinating daily activities to serve
the needs of the store.
Monitor and report all competitive fuel prices every morning and as
changes occur. Ensure gas price changes are made accurately and
Interact with and motivate team members to drive sales plans,
promotions, and programs in order to meet store objectives.
When necessary, order stock adhering to par levels and
plan-o-grams. Ensure vendors do not overstock or bring in
Complete daily reports and paperwork entry correctly and
Research cash shortages and report violations to the Store Manager
or District Manager.
Prepare deposits according to Company Policy and deliver deposits
to the bank on a daily basis.
Adhere to and enforce federal and state laws, and company policy
regarding the sale of alcohol, tobacco, lottery, and all other age
Ensure the proper execution of assigned foodservice programs and
procedures. Assure fresh, quality food, hot coffee and beverages
are available at all times.
Follow and enforce company uniform, appearance, and dress code
Adhere to and enforce the execution of established safety and
security policies and procedures.
Ensure the proper execution of all assigned store level marketing
Suggestively sell promotions, food and beverage specials and
Complete all store housekeeping functions (i.e., Cleaning, dusting,
sweeping, mopping, emptying trash, cleaning restrooms, cleaning
food service equipment, policing parking areas and lot, cleaning
gas pumps, etc.)
Replenish products and supplies to ensure in-stock conditions at
all times. Rotate and front-face stock to ensure freshness and
quality of products and easy customer access. Remove damaged and
out-of-code merchandise from the shelves. Keep the store looking
neat and attractive.
Communicate with the Store Manager regarding customer requests or
complaints and any vendor related concerns. Report all theft and
any suspected shoplifting.
Check in external and internal vendors according to standards and
Follow and enforce all company policies, procedures, and quality
Assume other duties and responsibilities as assigned to accommodate
store operational needs.
Lead by example with a sense of urgency and purpose, treating
others with a positive and respectful attitude.
Represent the company brand by exemplifying its core values.
Must be at least 18 years of age to be considered for this
Must maintain a current, valid, unrestricted driver's license with
an insurable driving record.
Basic language and mathematical skills.
Ability to Multitask, perform repeated bending, reaching, prolonged
standing, and be able to occasionally lift up to 50 pounds.
Ability to read and comprehend simple instructions, short
correspondence, and memos.
Ability to work 40 hours per week. Willingness and availability to
work all shifts, weekends, nights, and holidays as required by the
needs of the business.
Must be able to reliably report to work on time, as scheduled.
Must be responsible, dependable, and acceptable to change.
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Keywords: Mountain Express Oil Company, High Point , Assistant Manager, Executive , Candor, North Carolina
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