Clinical Manager
Company: FRESENIUS MEDICAL CENTER
Location: High Point
Posted on: May 26, 2023
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Job Description:
PURPOSE AND SCOPE:
Supports FMCNA's mission, vision, core values and customer service
philosophy. Adheres to the FMCNA Compliance Program, including
following all regulatory and FMS policy requirements. Ensure
provision of quality patient care while maintaining cost-effective
clinical operations in accordance with all legal, compliance, and
regulatory requirements and programs. Adheres to all requirements
of the FMCNA Compliance Program, and FMS patient care and
administrative policies as the clinical leader, has the authority
to make daily decisions to ensure continuity of care and patient
and staff safety
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Manages the tactical execution of short- and long-term objectives
through the coordination of activities with a direct responsibility
for results, including costs, methods, and staffing.
Provides leadership, coaching and development plans for all direct
reports to maintain an engaged and productive workforce; partnering
with Human Resources on employee matters.
Technically proficient in the specific department and knowledge of
industry practice and business principles. Works on issues of
diverse scope where analysis of situation or data requires
evaluation of a variety of factors, including an understanding of
current business trends. Has a larger range within the
department.
Responsible for supporting and driving FMS quality standards
through meeting all ESRD regulatory requirements and the practice
of Quality Assessment and Improvement (QAI), including use of FMS
QAI tools.
Responsible for addressing and acting on adverse events and action
thresholds.
Oversees facility's Home Therapies Program if applicable.
Accountable for compliance with all applicable federal, state and
local laws and regulations.
Ensures all FMS Clinical Quality policies and procedures are
communicated to and implemented by the facility staff.
Maintains integrity of medical records and other FMS administrative
and operational records.
Complies with all data collections and auditing activities.
Maintains facility environmental integrity, including safety.
Experienced leadership required for multi-faceted environment; role
primarily focuses on tactical execution. Receives assignments in
the form of objectives and determines how to use resources to meet
schedules and goals.
An individual contributor will have significant project/process
responsibilities. Program or project responsibility generally
within the function.
Follows processes and operational policies in selecting methods and
techniques for obtaining solutions. Interprets and recommends
change to policies and establishes procedures that effect immediate
organization(s).
Decisions have an impact on work processes and outcomes. Erroneous
decisions or failure to achieve results will add costs and may
impact the short-term goals of the organization.
Frequently interacts with subordinate supervisors, customers,
and/or functional peer group managers, normally involving matters
between functional areas, other company divisions or units, or
customers.
Participates and presents at meetings with internal and external
representatives. Often leading a cooperative effort among members
of a project team.
Interacts with internal departments and external customers;
particularly in problem resolution. Acts as an advisor to
subordinate(s) to meet schedules and/or resolve technical
problems.
Responsible for hiring, coaching and counseling employees,
including performance reviews, disciplinary action and
terminations.
Provides technical guidance.
Performs other related duties as assigned. PATIENT CARE:
Coordinates all aspects of patient care with the appropriate staff
members, from admission through discharge of the patient.
Ensure education of the patient regarding quality measures,
transplant options, modality awareness, and access care, including
catheter reduction and adherence to treatment regime.
Acts as a resource for the patient to address patient concerns and
questions.
Accountable for timely completion of patient care assessments and
care plans by organizing meetings of the facility's
Interdisciplinary Team to discuss patient care plans and to resolve
patient problems.
Directs initiation, maintenance and communication of efficient and
timely patient schedules to ensure maximization of the facility
station efficiency.
Is aware of and develops a mechanism or process for knowing the
specific situation of each patient, including hospitalizations, no-
shows, catheter use, and any significant change in patient care
status.
Develops action plans for unexcused and missed treatments in
collaboration with the Director.
Plans, coordinates and acts as the liaison for patient care as per
the disease management agreement, including initial and ongoing
validation of member eligibility. Facilitate timely workup of
patients for access management, dialysis services, patient
education, hospitalizations, and kidney transplantation as
appropriate, and ensures coordination of care with the
multidisciplinary renal team. Communicates changes in patient
status regarding clinical, insurance, travel and transportation
issues to the disease management company. Maintains current
knowledge of disease management software and systems as pertinent.
STAFF:
Responsible for implementation of FMS staffing, and medical supply
models, to provide quality patient care, and makes
recommendations.
Participates in the recruitment and interview process, and decision
to hire new personnel.
Ensures completion of new hiring orientation and training including
mandatory in-services and ICD code training when applicable.
Ensures documentation completed for annual in service training, and
policy and procedure in service updates.
Responsible for all patient care employees receiving appropriate
training according to FMS policy, including training to ensure
ongoing compliance with all FMS risk management initiatives.
Provides opportunities for professional growth, and training to
ensure clinical competence and the ability for licensed staff to
assume Team Leader responsibilities
Responsible for overseeing performance of all licensed personnel,
direct patient care staff, reporting indirect patient care
personnel as assigned, and when necessary, technical staff.
Provides employee education and guidance, and feedback related to
performance.
Maintains current knowledge regarding FMCNA benefits, Human
Resources policies, procedures, and processes, and acts as a
resource to facility staff.
Provides counseling for all clinical staff members at regular
intervals offering support and encouraging professional growth.
Completes timely employee evaluations and establishes annual goals
for staff.
Provides written documentation of all disciplinary conferences in
accordance with the established personnel policies, and confers
with the Director and Human Resources regarding the nature of the
disciplinary decisions.
Participates in Corporate and Business Unit specific employee
recognition and satisfaction programs.
Creates, maintains, and communicates efficient and timely employee
schedules according to the needs of the facility.
Creates and implements a Continuous Quality Improvement (CQI)
Process Improvement Team that involves staff in problem solving.
PHYSICIANS:
Facilitates the application process for physician privileges and
compliance with FMS Medical Staff By-Laws.
Responsible for strong Director and physician relationships and
facilitating staff relationships with physicians.
Ensures regular and effective communication with all physicians,
through regular meetings with Directors.
Participates in Governing Body.
Schedules and coordinates CQI meetings with physicians.
MAINTENANCE/TECHNICAL:
Responsible for the integrity and safety of the facility water
system.
Must be knowledgeable in the operation of all facility equipment
and technology. ADMINISTRATIVE:
Responsible for maintaining and updating all FMS manuals.
Accountable for completion of the Annual Standing Order Review and
ICD coding.
Checks correspondence whether electronic, paper or voice mail, and
responds as appropriate.
Directs information gathering as required supporting billing and
collection activities.
Responsible for efficient utilization of medication, laboratory,
inventory, supplies and equipment to achieve supply cost goals
following all guidelines established in FMS formularies
Participates in the completion and interpretation of the Pl-17
inventory supply use analysis.
Reviews and approves facility payroll.
Reviews profit and loss statements with Director
Responsible for participating in all required Network reporting and
on-site state or federal surveys.
Participates in the completion of the FMS Administrative Clinical
Review.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Employees are required to take the Ishihara's Color Blindness test
as a condition of employment. Note that: Failing the Ishihara Test
for Color Blindness does not preclude employment. The Company will
consider whether reasonable accommodations can be made.
Day to day work includes desk and personal computer work and
interaction with patients, facility staff and physicians
Position may require travel between assigned facilities and various
locations within the community. Travel to regional, Business Unit
and Corporate meetings may be required.
The work environment is characteristic of a health care facility
with air temperature control and moderate noise levels. May be
exposed to infectious and contagious diseases/materials.
SUPERVISION:
EDUCATION AND REQUIRED CREDENTIALS:
Bachelor's Degree; Advanced Degree desirable or an equivalent
combination of education and experience
Graduate of an accredited School of Nursing (RN).
Current appropriate state licensure.
EXPERIENCE AND SKILLS:
6 - 8 years' related experience or an equivalent combination of
education and experience.
3+ years' supervisory or project/program management experience
preferred.
Minimum of 12 months experience in clinical nursing is required.
Experience in med/surg or ICU/CCU is preferred.
Minimum of 6 months chronic or acute dialysis nursing experience is
required.
Must be available as a full-time employee and provide on-call
coverage when necessary.
Demonstrated leadership competencies and skills for the position,
including excellent communication, customer service, continuous
quality improvement, relationship development, results orientation,
team building, motivating employees, performance management, and
decision making.
Demonstrated management skills necessary to provide leadership in
the supervision of dialysis personnel and to ensure the delivery of
maximum quality care to all patients.
Must complete Clinical Manager training modules and ongoing
developmental programs within the specified time line.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual
Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free
workplace in accordance with applicable federal and state
laws.
Keywords: FRESENIUS MEDICAL CENTER, High Point , Clinical Manager, Executive , High Point, North Carolina
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