Exam and Issue Management Governance Lead

Company: Disability Solutions
Location: Charlotte
Posted on: May 8, 2024

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.Line of Business Job Description:Principle individual contributor who is an integral and active part of the dynamic Global Business Controls organization under Global Credit AML and Onboarding Operations (GCAOO). The team is seeking to strengthen its risk management governance, accountability, routines, and strategy. The associate for this position would be expected to leverage in-depth subject matter knowledge and a global mindset to lead our Issue management and Governance efforts. The associate will serve as the primary point of contact and risk management expert supporting the GCAOO business units during Exams and also manage the governance of Issue Management for GCAOO. This would include reporting, communications and escalation. The associate will manage the engagement activities, timeframe, and interface between the auditor/regulators and business units. Additionally, the associate will support our proactive risk management efforts in performing Thematic Analysis and Preparatory work for Exam Management.Responsibilities:

• Lead or partner with Risk Leads, Corporate Audit or external exams and assessments on behalf of the line of business (LOB)
• Partner with key stakeholders, schedule and facilitate meetings, as well as review and document complete and accurate LOB responses
• Partner with Business Control and Risk lead team on any identified observations, action plan development and issue remediation closure
• Issue management
• Perform due diligence, root cause analysis, and control gap assessments
• Identify control deficiencies, discuss, review, and make recommendations with LOB for process improvements and initiate control recommendations
• Work collaboratively across the regions to support a consistent Audit and Exam Readiness strategy and framework
• Coordinate, track and deliver periodic management reporting and thematic analysis
• Ensure prompt escalation and leadership visibility to 'at risk' activitiesRequirements:
  • Minimum of 2 years' experience in an Audit, Risk, Compliance, Business Control environment; Preferred 2 years managing reporting, creating and facilitating Executive level summaries
  • Strong understanding of risk management and core audit methodology principles and practices
  • Enterprise Issue Management Lead or Involvement
  • Excellent communications skills (verbal and written) with demonstrated ability to communicate effectively to an executive level audience
  • Strong analytical and problem-solving skills to identify trends and risks as well as define alternative mitigation strategies
  • Ability to form strong relationships and leverage conflict resolution strategies to gain agreement on risk improvement plans
  • Ability to work under pressure in a team environment
  • Adapts well to changes and competing priorities
  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds
  • Self-motivated and able to work independently. Candidate will be able to manage own time and know when to escalateSkills:
    • Controls Management
    • Oral Communications
    • Risk Management
    • Stakeholder Management
    • Strategy Planning and Development
    • Continuous Improvement
    • Drives Engagement
    • Influence
    • Strategic Thinking
    • Talent Development
    • Data and Trend Analysis
    • Decision Making
    • Monitoring, Surveillance, and Testing
    • Problem Solving
    • Quality AssuranceShift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, High Point , Exam and Issue Management Governance Lead, Executive , Charlotte, North Carolina