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Account Manager

Company: MARQUIS
Location: High Point
Posted on: November 30, 2019

Job Description:

Marquis Seating is a hosptiality furniture company that has been in business for the past 27 years. We are looking for an Account Manager to join our team. The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product and communicating these needs to our production team. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face during the build of our custom furniture. - -ResponsibilitiesWork cross functionally within the company to communicate with all employees in customers' successCreate and maintain relationships with customers to better understand and achieve their needsAbility to provide clear written and oral communications to both clients and internal production teamTo respond, interpret concepts/expectations, comprehend and document all issues and/or concerns involving a projectSkilled in the analysis of recurring client issues and the ability to dig into the details and to work with the company to resolve the issues and improve future projectsPositive problem-solving mentality that seeks solutions and improvements to processes to enhance the performance of the companyManage projects of large volume from the point of sale through specification process to delivery and installationBe bale to organize and manage mulitple project prioritiesMaintain a knowledge base of the industryMust have a commitment Marquis company values. Flexibility. Fun. Family. Fabulous Furniture.QualificationsExperience in managing high volume details related to Project Management5 years of customer service experience in a fast paced environment Must be able to analyze and problem solveMust be proficient in Microsoft Word and ExcelKnowledge or experience in the furniture industry a plus

Keywords: MARQUIS, High Point , Account Manager, Executive , High Point, North Carolina

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