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CMA, Encounter Specialist Family Medicine Premier

Company: Atrium Health Wake Forest Baptist
Location: High Point
Posted on: January 15, 2022

Job Description:

Full Time

JOB SUMMARY : Guides patients through the clinic appointment with a positive, comprehensive, personalized experience that is focused on achievement of clinical goals.

EDUCATION/EXPERIENCE : High school diploma or GED equivalent. Previous experience in medical practice preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: Medical Assistant Certification or equivalent training required.

Essential Functions
Participates in daily Care Team Huddles to ensure collaborative care is given to each patient on every visit.
Performs review of patient's medical records for upcoming, scheduled clinic visit. Abstracts pertinent data related to activity within the healthcare system since last visit, quality indicators and the patient?s personal clinical goals of therapy. Makes notes as necessary to serve as a reminder of issues that need to be addressed during the clinic visit.
Greets and escorts patient to the exam room. Obtains and documents all pertinent vital signs and measurements. Assesses medication regimen in detail to evaluate each medication and dosage currently in the EMR and any newly reported medications or dosages. Notes any discrepancies to discuss with provider. Reconciles allergies.
Engages patient in conversation regarding reason for visit and overall health. Assesses for social environment, gaps in care, quality measures and progression and/or barriers to reaching the goals of therapy.
Prepares chart with any labs or other data for ease of access for provider, including reminders for quality indicators.
Remains in the exam room, enters all findings, including physical exam and assessment provider notes. Enters provider orders and plan of care instructions, including prescriptions. Provides instructions to patient and educational materials based on the exam findings. Informs patient for timing of next visit and directs to check out for scheduling.
Documents all activities/interventions, patient/family responses, medication dispensed/prescribed in the electronic medical record.
Fulfills other patient care responsibilities as assigned that may include checking schedules and organizing patient flow; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; and answering calls.
Fulfills clerical responsibilities as assigned. May include sending/receiving medical records and reports; facilitation of referrals; completing forms and requisitions; scheduling appointments; insurance verification and pre-certification activities.
Enhances professional growth and development through participation during in-service meetings, educational programs, conferences, and participate in committees as requested. Adheres to North Carolina?s controlled substance regulations.
Practices universal precautions and properly handle blood and body fluids and deal with infectious patients.
Completes training related to hierarchical condition category (HCC) coding and demonstrate competency by appropriately when transcribing patient visits.


Knowledge of computer systems and applications

Advanced typing and navigation skills within the electronic medical record system

Critical thinking skills

Solid oral and written communication skills

Advanced knowledge of medical terminology, disease specific goals of treatment, and assessment skills

Knowledge of medical documentation guidelines and practices including legal responsibilities related to confidentiality

Knowledge of standard concepts, practices, and procedures within the designated field

Knowledge of organizational policies, procedures and protocols

Knowledge of common safety hazards and universal precautions to establish a safe work environment

Work Environment

Combination of medical office and exam/procedure room settings

Well-lit, well-ventilated, and adequate space

Frequent exposure to diseases, medicinal preparations and other conditions common to a clinic environment

Physical Requirements

0% 35% 65%

to to to

35% 65% 100% N/A Activity

X Standing

X Walking

X Sitting

X Bending

X Reaching with arms

X Finger and hand dexterity

X Talking

X Hearing

X Seeing

Lifting, Carrying, Pushing And Or Pulling

X 20 lbs. maximum

X 50 lbs. maximum

X 100 lbs. maximum

To apply for this position, please click on the "Apply Now" button on this page. You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina 27104. You may also call our office for assistance at (336) 716-6464. Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at accommodationrequest@wakehealth.edu.

It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation, gender identity or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.

Keywords: Atrium Health Wake Forest Baptist, High Point , CMA, Encounter Specialist Family Medicine Premier, Healthcare , High Point, North Carolina

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