Manager Police - Hospital Police Department

Company: UNC Health Care
Location: Chapel Hill
Posted on: May 9, 2025

Job Description:

Job Description
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:
The Hospital Manager, Police (Captain) is a vital member of the leadership team, responsible for overseeing the operations of a primary division within the Police Department, such as Operations or Support Services. This role involves planning, organizing, and directing division activities to ensure the safety and security of the hospital. The Captain collaborates closely with the Director/Chief of Police to develop and implement departmental policies, set division goals aligned with broader objectives, and foster cooperation with hospital departments and external law enforcement agencies. Key responsibilities include managing personnel, conducting performance evaluations, addressing disciplinary matters, and coordinating police services throughout the hospital. The Captain also prepares and delivers presentations to hospital leadership, staff, and community groups. In the absence of the Director/Chief of Police, the Captain may assume temporary authority over hospital policing operations and perform other assigned duties.
Responsibilities:
1. Operational Management - Plans, organizes, and directs the operations of a primary division within the Hospital Police Department, rotating between divisions as needed. Serves as the acting Chief in the Chief's absence, with full authority over hospital policing operations. Additionally, develops and implements departmental policies to align with hospital safety goals and coordinates police services with hospital departments and local law enforcement agencies to ensure a unified approach to public safety.
2. Personnel Management - Directs personnel assignments, conducts performance evaluations, and manages disciplinary matters for division staff. Responsible for recruiting, hiring, coaching, and managing staff in alignment with UNC Healthcare policies, fostering a positive work environment that supports employee retention and professional development. Also conducts staff meetings, communicates policy changes, and implements performance evaluations and training plans, encouraging staff to pursue certifications and providing leadership development opportunities.
3. Administrative Duties - Manages divisional budgets, ensuring efficient resource allocation, and develops, implements, and monitors the divisional operating budget. Provides command authority during major incidents, participates in public communication efforts related to hospital security, supervises special projects, and keeps the Chief informed of significant activities impacting the department and hospital.
4. Collaboration and Consultation - Works closely with hospital leadership, department heads, and external law enforcement to address security concerns and provide expert consultation on risk assessments, crime prevention, and emergency preparedness. Serves as a liaison between the Police Department, hospital administration, and legal/risk management teams, ensuring security efforts align with organizational goals and regulatory requirements. Additionally, collaborates with local law enforcement, IT, transportation, and parking departments to integrate security systems, enhance safety protocols, and coordinate response efforts during critical incidents.
5. Compliance and Quality Improvement - Develops and implements emergency response protocols, ensuring staff are properly trained and prepared for various situations. Works closely with legal counsel to maintain compliance with laws and regulations governing security and police operations. Conducts regular audits of police operations and performance metrics, identifying areas for improvement and aligning practices with industry standards. Also engages hospital staff and community members in quality improvement initiatives to enhance overall effectiveness.
6. Training and Development - Implements cross-training programs to enhance staff versatility and deepen their understanding of various departmental roles. Encourages staff to pursue relevant certifications and provides leadership development opportunities, fostering a more skilled and adaptable team.
Other InformationOther information:
Education Requirements:
* Bachelor's degree in criminal justice or a related field; an equivalent combination of education and experience, preferably in a campus or healthcare setting may be considered.
Licensure/Certification Requirements:
* Must have successfully graduated from a North Carolina Basic Law Enforcement Training course or currently hold certification as a law enforcement officer in another state.
* Must have continuous and uninterrupted service as a full-time sworn officer, with no more than a one-year break. It is important to acknowledge that North Carolina law does not acknowledge or establish a reciprocal arrangement with Federal law enforcement certification.
* Prior experience within higher education or as a Senior Level Police Executive in a similar sized or larger is advantageous and will be taken into consideration.
* NCDL required.
Professional Experience Requirements:
* A minimum of 2 years of supervisory experience in law enforcement at the rank of Lieutenant or above; an equivalent combination of education and experience, preferably in a campus or healthcare setting.
* Completion of an advanced leadership training program to demonstrate the ability to successfully perform the essential duties of the role.
* Completion of an advanced leadership training program to demonstrate the ability to successfully perform the essential duties of the role.
Knowledge/Skills/and Abilities Requirements:
* Must have strong leadership, effective planning, and the ability to implement departmental policies while efficiently allocating resources.
* Must exercise sound judgment, make decisive decisions in high-pressure situations, and communicate effectively both verbally and in writing.
* Proficiency in law enforcement tools, annual firearms certification, and collaboration with external agencies are essential.
* Must be able to lead by example, adapt to challenges, and promote professionalism and respect for diversity, aligning all efforts with the mission and values of UNC Health Care, including community-oriented policing principles.
Job DetailsLegal Employer: STATEEntity: UNC Medical Center
Organization Unit: Hospital Police DepartmentWork Type: Full Time
Standard Hours Per Week: 40.00Salary Range: $35.52 - $51.05 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: OnsiteWork Schedule: Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Keywords: UNC Health Care, High Point , Manager Police - Hospital Police Department, Healthcare , Chapel Hill, North Carolina