Registered Nurse Triage
Company: Triad Adult and Pediatric Medicine, Inc
Location: High Point
Posted on: February 11, 2026
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Job Description:
Job Description Job Description Position Summary: Under the
general supervision of the Clinical Nurse Lead and in collaboration
with the Director of Nursing, the Triage Nurse performs care
coordination and professional nursing functions to assess the
severity of patients’ health concerns. Using TAPM established Adult
and Pediatric telephone q protocols, and clinical algorithms. The
Triage Nurse determines appropriate patient dispositions including
emergency care referrals, clinic provider appointments, or triage
nurse clinic services, all within the licensed scope of practice.
The RN will also support providers by triaging all walk-in
patients, ensuring timely assessment and appropriate care
coordination. Job Responsibilities: Triage Nurses manage
nurse-directed patient telephone calls and from walk-in patients
requesting health care services Evaluate and assesses patient’s
health care needs based on patient’s signs and symptoms Obtain
appropriate input and direction from the provider as needed to
determine best clinical course of action and recommendations for
specific patient health care needs Coordinate and schedule same-day
and walk-in appointments on the provider schedule Maintain a nurse
only schedule Assist providers with special procedures as needed
Manage prescription refills per protocol Provides clinical support
on the floor as needed to ensure adequate coverage and continuity
of patient care. Serve as a clinical resource and professional role
model for other nursing staff. Prioritizes work tasks and services
to ensure timely and efficient completion. Maintains accurate,
clear, and concise documentation, including progress notes, problem
lists, and medication lists, in accordance with clinical and
organizational standards. Communicates appropriately and tactfully
with staff, consultants, patients, significant others, and
community. Participates in staff, planning, in-service, and other
meetings as needed. Administers medications and performs medical
and nursing procedures as ordered within the scope of practice.
Administrative Responsibilities: Document symptoms/complaints,
nursing assessment, advice provided and patient/caller response.
Follows policies, procedures, and protocols to ensure consistency
and departmental effectiveness as well as improve health care
outcomes of patients/callers and their access to appropriate health
care. Completes all patient-related documentation, including but
not limited to prior authorizations, home health forms, and other
required medical paperwork in a timely and accurate manner. Provide
patient education: e.g. chronic disease, preventive and family
Participate in quality improvement programs Assure that pertinent
medical information is forwarded to proper departments as needed
for continuity of patient care Document in electronic health record
(EHR), triage assessment, plan, implementation, and evaluation,
follow-up Must have knowledge of disease processes, normal growth
and development of all age groups Must possess community health
knowledge and theory Must operate with culturally sensitivity with
respect to working with persons and groups of diverse racial,
ethnic, economic and social backgrounds Clinical Responsibilities:
Administers certain medications, injections, immunizations and
family planning options as ordered by provider In conjunction with
Clinical Nurse Lead, monitor patient flow in the clinic; ensure
that patients receive all recommended services in a timely manner.
Minimum Qualifications Must have a current NC RN license Currently
CPR certified At least one year of Triage Nurse Experience
Associate’s Degree required Bachelor’s Degree preferred Preparation
and training: Job duties require registered nurse (BSN preferred)
with a minimum of three (3) years’ experience in a similar
capacity. Must have a working knowledge of data processing
equipment, computers, telephones, and such typical office machines
and equipment. Must maintain effective written and oral
communication and English skills. Must maintain current North
Carolina RN License, CPR certification, Venipuncture certification,
IV Certification, and a NC driver’s license for occasional
travel.
Keywords: Triad Adult and Pediatric Medicine, Inc, High Point , Registered Nurse Triage, Healthcare , High Point, North Carolina
