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Medical Patient Collections Specialist

Company: Bethany Medical Center
Location: High Point
Posted on: October 7, 2019

Job Description:




Established Independent Multi-Specialty Practice Seeking a Patient Collections Specialist to join our Team!

Our mission at BMC is to provide excellent care through a Multi-Specialty approach from prevention to intervention of potentially life- threatening health problems.

Bethany Medical Center (BMC), a Multi-Specialty physician practice located in High Point and Greensboro, is seeking a Full Time Patient Collections Specialist. The Patient Collections Specialist will be responsible for all aspects of patient collections. Those duties and responsibilities will include the following:

Duties and Responsibilities:



  • Field Phone Calls (incoming) from Patients regarding their statements/balances
  • Outgoing Phone calls to collect on patient balances
  • Post Credit Card Payments
  • Apply front desk Collections to patient accounts
  • Payment Plans
  • Process accounts for outside collections
  • Working Collections Module
  • Identify Front Desk issues making note for patients coming in for future appointments
  • Reconcile Deposits from each location daily (Afternoon)
  • Balance Credit cards based on online banking system
  • Correct payment posting errors and report them to John Uber (Comptroller)
  • Review and resolve patient billing (statements) issues
  • Back-up for Point of Service counting and distributing money; Coverage for Absences/Vacation
  • Provide itemized bills for patients/attorneys/etc.


    Additional Skills/Requirements:


    • Ability to read and interpret documents such as insurance documents, operating and maintenance instructions, and procedure manuals.
    • Ability to write routine reports and correspondence.
    • Ability to speak effectively before groups of customers or employees of organization
    • Ability to calculate figures and amounts such as discounts, interest, proportions, percentages.


      Knowledge, Skills, and Abilities:


      • 3+ years of professional experience in Medical Billing, preferably in an outpatient clinical setting.
      • Working knowledge of Allscripts PM and EMR.
      • Strong communication skills; verbal and written.
      • Ability to communicate clearly and effectively with a diverse client population.
      • Professional aptitude, presentation and demeanor.
      • Competency with Microsoft Office suite (Word and Excel).


        Bethany Medical Center offers a full benefits package to include:




        • Employee medical/dental/vision insurance. Family coverage available at discounted rate
        • Employee Life Insurance
        • Employee Short Term Disability
        • Incentive based monthly bonus program
        • Paid time off and paid holidays


          About Bethany Medical Center:



          Bethany Medical Center (BMC) is a multi-specialty medical practice serving the triad and surrounding communities since 1987. BMC is open seven days a week, with four convenient locations in Greensboro, High Point and Winston-Salem, North Carolina. The medical practice has grown to offer urgent care, primary care, diagnostic testing, outpatient ancillary and specialty care professional services onsite. Bethany Medical Center is staffed with over 40 board certified physicians and mid-level providers representing eight medical specialties. BMC employs close to 400 full and part time employees. You are invited to learn about the scope of services on our website at www.bethanymedicalcenter.com Your Health is Our Concern

Keywords: Bethany Medical Center, High Point , Medical Patient Collections Specialist, Healthcare , High Point, North Carolina

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