Retail Key Holder (Part-Time)
Company: Office Depot
Location: High Point
Posted on: November 16, 2023
At Office Depot Inc., the Service Advisor - Key Carrier (KC) is a
part-time role providing "total solutions" to our customers
encompassing Products, Technology, Services, Furniture and Print
offerings. The associate will quickly build and maintain customer
relationships and become a trusted advisor by utilizing provided
training to support sales offerings.
The Service Advisor - Key Carrier will demonstrate a passion for
the brand, technology products, furniture, print, and other
services/products offered to our customers. The Services Advisor -
Key Carrier will utilize Office Depot Inc.'s proven sales
principles to proactively engage customers, to drive the sales of
our total offerings, and properly assess customer needs to ensure
satisfaction in every interaction.
The Service Advisor - Key Carrier will also be a part-time 'Key
Carrier' for their location and may perform Leader on Duty
functions while in the role. In addition, the Service Advisor - Key
Carrier must be able to perform External Key Carrier
responsibilities, which include but are not limited to, opening &
closing responsibilities and be scheduled for those respective
shifts. The essential functions of this position may require the
Service Advisor-Key Carrier to consent to periodic comprehensive
background checks conducted by a third-party.
Responsibility in the Print function to ensure efficient operation
while driving overall store sales. Operates and assists associates
on all equipment within the Print Services area to maintain
efficient production and ensure client orders are completed
correctly and on-time. Effectively utilizes communication tools to
request assistance within the Print Services area, and to
coordinate the appropriate service for all customers throughout the
Responsibilities as an External Key Carrier include but are not
limited to ensuring the safety and security of the building and
associates during the absence of the management team. Performing
opening or closing responsibilities. This includes driving
awareness of key performance indicators, providing leadership to
improve results, activation/deactivation of the store's alarm
system, and processes for opening or closing the store.
Routinely supports management while acting as an LOD and may assist
in review of cash handling, cashier, and merchandise error logs,
register voids, tax exemption and all related cash office audits.
Consistently maintains store and print department appearance to
company guidelines and keeps a neat, clean, well-stocked
environment. Adheres to all standards related to signage labeling
and merchandise presentation.
Drives positive customer satisfaction levels and provides effective
training to associates to enhance the customer experience.
Collaborates on community outreach initiatives and coordinating in
store events with small and medium businesses to increase foot
traffic and client/customer retention. Works to continually develop
personal selling skills and product knowledge through sales and
service tools provided.
Ensures compliance with company policies, procedures, and
practices; and supports the company's loss prevention efforts.
Performs other duties as assigned.
Education and Experience:
High School diploma or equivalent education preferred.
Minimum 1-3 years of experience in related field.
Sales and/or Customer Service experience preferred.
Basic computer skills and the ability to use computers and
technology for information, and to access information necessary to
complete the job.
Skilled in Customer Service and Print Services experience would be
Must possess advanced selling skills - Must possess strong
interpersonal and communication skills, which are necessary to
establish a selling relationship with customers.
Must be adaptable to a changing environment.
Must be able to assist others in a professional environment.
Possess excellent verbal and written communication skills.
Must possess the ability to use technology applicable to role, and
to access information necessary to complete daily
Must possess ability to process information/merchandise through POS
Pays close attention to detail to ensure high quality production in
the Print Services area.
Positive and Engaging, Action Oriented and Integrity,
Accountability & Trust.
Demonstrate passion for the brand, products, services and solutions
offered to our customers.
Must possess a desire to continually develop personal selling
skills and product knowledge.
Drive for Results, Decision Quality and Patience.
About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a
leading provider of products and services through an integrated
business-to-business (B2B) distribution platform and omnichannel
presence, which includes world-class supply chain and distribution
operations, dedicated sales professionals, a B2B digital
procurement solution, online presence, and a network of Office
Depot and OfficeMax retail stores. Through its operating companies
Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and
Varis, LLC, The ODP Corporation empowers every business,
professional, and consumer to achieve more every day.
Disclaimer: The above statements are intended to describe the
general nature and level of work being performed by associates
assigned to this classification and are not intended to be a
complete list of all responsibilities, duties and skills required
of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive
salaries, a benefits package, which includes a 401(k) and more,
along with plenty of opportunity to move and grow within our
organization! For immediate consideration for this exciting
position, please click the Apply Now button.
How to Apply: Click the Apply Now button and follow the
instructions on each page. When you have completed the application,
click the submit button.
Equal Employment Opportunity: The company is committed to providing
equal employment opportunities in all employment practices. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
citizenship status, marital status, age, disability, protected
veteran status, sexual orientation or any other characteristic
protected by law.
We will consider for employment qualified applicants with arrest
and conviction records City & County of San Francisco Fair Chance
Keywords: Office Depot, High Point , Retail Key Holder (Part-Time), Hospitality & Tourism , High Point, North Carolina
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