Software Engineer III, Support

Company: J.B. Hunt Transport Services, Inc.
Location: High Point
Posted on: June 24, 2022

Job Description:

**JOB SUMMARY:**

J.B. Hunt is building an entirely new platform to enable their internal and external potential. The position is responsible for development tasks assigned during the Agile sprint. This position documents programs, develops and implements new features, and supports critical web applications' layer architecture and various back end systems supporting the platform and other digital initiatives. The position applies some advanced programming techniques and concepts during the solution design and development.

**JOB DESCRIPTION:**

*$10,000 SIGN-ON BONUS FOR QUALIFIED NEW HIRES!*

(Must be working directly with a J.B. Hunt Recruiter and not through a 3rd party to qualify)

**Key Responsibilities:**

- This role is part of our Support Team and will require a high level of care for end-users and the ability to thrive in a fast-paced environment that changes frequently. Remote Work is Available

- Helps lead development efforts in an Agile development environment, daily stand ups, sprint planning, backlog grooming, retrospectives, and sprint demos
- Implements web designs that are asynchronous, responsive, and provide a rich user experience
- Develops and implements new features that meet J.B. Hunt's standards in performance, reliability, and maintainability
- Develops and implements new services/applications that meet J.B. Hunt's standards in performance, reliability, and maintainability
- Troubleshoots and solves production issues related to performance and reliability throughout the software stack with assistance from other team members
- Tests and validates functional changes according to documentation provided: Testing includes logical validation using unit and mutation tests, and functional validation via integration and UI tests. Results of testing procedure are to be used as input to trigger additional investigation, alteration of existing test cases, or further troubleshooting to resolve newly-introduced issues.
- Helps lead team members in execution and release of builds using continuous integration and deployment using our current CI/CD applications and processes.
- Help lead analysis and design tasks with the Agile team using software development lifecycle concepts
- Works within a collaborative environment and contributes to team goals by offering open and honest communication and helping to meet deadlines

**QUALIFICATIONS:**

Bachelors degree in Computer Information Systems or Computer Science, Engineering, Technology or related field, or foreign equivalent, or suitable combination of education, experience and training.

Plus 4 years of experience using technologies such as:

- Microservice, application programming interface design, publisher/subscriber, event driven, and streaming architectures. Example tooling can include but are not limited to Java 11+, .NET, C# and associated frameworks, AMQ and Kafka

- Web-UI design, implementation, and testing. Common tooling can include JavaScript, TypeScript, CSS, HTML and associated frameworks (such as Angular 8+)
- Implementation, performance management, and testing of relational databases (RDBMS) such as IBM DB2 or Microsoft SQL Server, NoSQL databases such as MongoDB also preferred
- Cloud based containerization and deployment strategies. Common tools can include Kubernetes, docker, and tomcat
- React Native framework or iOS/Android development experience

**Support Team Preferred Skills:**

- Experience searching and/or modifying live production databases (SQL, DB2, Elasticsearch, MongoDB)

- Experience participating in IT problem management, as well as acting as an escalation path for problems/incidents
- Experience with large-scale web application modernizations and/or rollouts
- Knowledge of and experience with Kubernetes or similar cloud deployment architecture and troubleshooting
- Experience with monitoring tools like Dynatrace, Splunk, and others
- Experience with asynchronous systems build on messages queues such as AMQ, Kafka, or similar
- Ability to walk through Java stack traces to identify problems in a multi-service, cloud-based, web application
- Good communicator with emphasis on closing gaps in understanding, maintaining high user satisfaction, and creating actionable follow-up tasks in the form of instructions, bugs, workarounds, etc.
- Team player with an understanding that it takes the group to be successful, and a successful group requires each person to perform well
- Comfortable working on an on-call basis as the development support escalation path from our Tier 1 support. Weekly rotation is shared with a team of 5-8 people.

**BENEFITS:**

- In addition to medical, dental, vision, and other standard benefits like life insurance and matched 401(k), we provide specialized benefits like adoption assistance, pet insurance, mental health resources, and gym discounts. We proudly offer five employee resource groups to help connect and further the cause of African Americans, Latinos, veterans, women, and LGBTQIA+ employees, as well as weaving inclusion into the fabric of our work lives through mentoring and training.

**COMPENSATION:**

- $95,200- $119,000 annually

**EDUCATION:**

- Bachelors: Computer and Information Science (Required), Bachelors: Computer Engineering (Required), Bachelors: Information Technology (Required), Bachelors: Management Information Systems (Required)

**WORK EXPERIENCE:**

- Engineering, Software Development

**JOB OPENING ID:**

- 00456681 Software Engineer III, Support (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. - It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: J.B. Hunt Transport Services, Inc., High Point , Software Engineer III, Support, IT / Software / Systems , High Point, North Carolina