Systems Engineer I/II - Server Admin (QC Support)
Company: Novo Nordisk
Location: Clayton
Posted on: July 18, 2025
|
|
Job Description:
About the Department You will be joining Fill & Finish
Expansions (FFEx), which is responsible for all major expansion
activities within aseptic production, solid dosage forms, finished
products, fill & finish warehousing, and QC across all production
areas in Product Supply. The area is anchored in Product Supply,
Quality & IT, which globally employ approx. 20,000 of Novo
Nordisk’s 50,000 employees. FFEx is a newly established and growing
area with the responsibility to design, plan, and build all new
aseptic filling capacity across Novo Nordisk to serve the needs of
millions of patients. We do it by rethinking our production
facilities with the use of modern technology, as we are setting the
standards for the aseptic production of the future. Facilities
designed today which we will still be proud of 20 years from now.
FF Expansions has a global approach, where you will be working with
multiple sites and cultures across the world. What we offer you: •
Leading pay and annual performance bonus for all positions • All
employees enjoy generous paid time off including 14 paid holidays •
Health Insurance, Dental Insurance, Vision Insurance – effective
day one • Guaranteed 8% 401K contribution plus individual company
match option • Family Focused Benefits including 14 weeks paid
parental & 6 weeks paid family medical leave • Free access to Novo
Nordisk-marketed pharmaceutical products • Tuition Assistance •
Life & Disability Insurance • Employee Referral Awards At Novo
Nordisk, you will find opportunities, resources, and mentorship to
help grow and build your career. Are you ready to realize your
potential? Join Team Novo Nordisk and help us make what matters.
The Position Responsible for the operation, maintenance,
administration, & lifecycle management of selected infrastructure
systems & platforms. Relationships Reports to Manager, IT &
Automation – Site Capacity. Essential Functions Act as participant
on the capacity expansion projects to ensure alignment of global &
local standards Evaluate existing supported systems & design
proposed systems to ensure lifecycle management of those systems
Ensure that installation, troubleshooting, qualification of
infrastructure systems meets local & regulatory requirements
Participate in investigations & responses to IT Security & Support
incidents Ensure security patches are deployed according to
patching procedures & manufacturing recommendations Participate in
Risk assessments & provide analysis of supported systems for
performance & capacity Plan, prepare, test & execute backup &
recovery procedures for supported servers Responsible for backups &
annually testing the Disaster Recovery Plan for supported systems
Provides input for IT Infrastructure Processes & Procedures
Resource on site projects & works with external infrastructure
resources on projects Collaborate with System Managers, Senior
engineers, & IT Security for new systems or updates to existing
systems Serve as SME during corporate & external agency audits
Support & practice IT Security Ensure confidentiality of sensitive
data Follow all safety & environmental requirements in the
performance of duties Provide ad-hoc production support &
after-hours support to the site Other accountabilities, as assigned
Physical Requirements May move equipment &/or supplies weighing
up to 33 pounds within the facility using various body positions.
May be required to be on your feet for up to a 12-hour shift. May
required corrected vision to 20/20 or 20/25 based on role. May
require color vision based on role. May require the ability to work
in loud noise environments with hearing protections. Qualifications
Bachelor's Degree in related field or equivalent combination of
education & experience required Minimum of five (5) years related
experience preferred Knowledge of Microsoft OS, Linux OS,
Networking principles, & concepts of IT Security preferred
Experience in environments with more than 300 servers & 2000
workstations preferred Experience in System Monitoring Tools,
Domain Services, Backup Solutions, Deployment of Virtualized
Servers, Patch Management, & IT Security preferred Certification in
an IT System Administration/Engineer discipline (e.g., Microsoft
Certified Systems Administrator (MCSA), Microsoft Certified Systems
Engineer (MCSE), etc.) preferred Strong technical background in IT
Infrastructure systems & networking preferred Experience of using
System Monitoring Tools, Domain Services (Active Directory, DNS,
DHCP), Virtualization Platforms & deployment of servers, Backup
Solutions & Disaster Recovery Processes, System Patch Deployment
Technologies, Communication Flows & Firewalls, IT Security Controls
such as Application Whitelisting/Anti-virus, & network monitoring &
packet analysis tools preferred Analyzing, troubleshooting,
documenting, & resolving infrastructure & business system hardware,
software & networking incidents preferred Creating user accounts &
managing access control based on company policies preferred
Maintaining an inventory of installed software/hardware & managing
software licensing preferred Configuring, optimizing, & monitoring
operating system software & servers preferred Perform life-cycle
system development tasks for IT infrastructure systems preferred
General understanding & practices ITIL framework (Incident
Management, Problem Management, Change Management, Asset
Management, Release Management, Service Level Management, etc)
preferred Operate infrastructure systems under FDA regulations &
guidelines as they relate to computer-based information &
automation systems preferred Maintain infrastructure documentation
& system testing in accordance with federal, corporate, & local
requirements preferred Follow all IT infrastructure policies &
procedures for qualifying, managing, & retiring IT Infrastructure
Systems preferred Adhere to the Operation & Maintenance Procedures
& IT Disaster Recovery Plans for supported systems preferred
Participate in security audits, risk assessments, & analysis
preferred Adhere to strategic IT solution strategies preferred
Experience with Systematic Problem Solving (Ability to
troubleshoot, resolve, & document IT infrastructure incidents)
preferred Knowledge of project management & the development life
cycle required Perform project implementation tasks, including
system assessments, market surveys, design specification
development, system implementation & training for various
information technology while using established procedures preferred
Assure all system documentation is up to date & compliant with
requirements prior to rollout preferred Establish & operate within
IT infrastructure cost center & project budgets preferred
Demonstrates good written & oral communication skills preferred
Develops & maintains strong internal relationships preferred
Perform other duties as assigned preferred Organization/Planning:
Strategic IT Planning, IT Project Management, IT Systems Analysis
(Requirement gathering, Cost/Benefit Proposal Generation), Software
Life Cycle Methodologies, Software Quality Assurance, System
Specification Development, Analytical Problem Solving (SPC, TQM),
Critical FDA Computer System Requirements (21CFRPart 11), Computer
System Management, Configuration Management & Control, Information
System Security Principles a plus We commit to an inclusive
recruitment process and equality of opportunity for all our job
applicants. We’re not your typical healthcare company. In a modern
world of quick fixes, we focus on solutions to defeat serious
chronic diseases and promote long-term health. Our unordinary
mindset is at the heart of everything we do. We seek out new ideas
and put people first as we push the boundaries of science, make
healthcare more accessible, and treat, prevent, and even cure
diseases that affect millions of lives. Because it takes an
unordinary approach to drive real, lasting change in health. Novo
Nordisk is an equal opportunity employer. Qualified applicants will
receive consideration for employment without regard to race,
ethnicity, color, religion, sex, gender identity, sexual
orientation, national origin, disability, protected veteran status
or any other characteristic protected by local, state or federal
laws, rules or regulations. If you are interested in applying to
Novo Nordisk and need special assistance or an accommodation to
apply, please call us at 1-855-411-5290. This contact is for
accommodation requests only and cannot be used to inquire about the
status of applications.
Keywords: Novo Nordisk, High Point , Systems Engineer I/II - Server Admin (QC Support), IT / Software / Systems , Clayton, North Carolina