Sr. Digital Manager

Company: Bank of America
Location: Charlotte
Posted on: April 3, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for owning the end-to-end delivery and health of key digital capabilities or processes. Key responsibilities include translating business requirements into digital requirements and acceptance criteria, partnering with designers to develop client journeys, refining scope in collaboration with Technology teams, guaranteeing quality through business acceptance testing, and ensuring successful go-to-market. Job expectations include leveraging subject matter expertise and digital acumen to define and deliver solutions that solve business problems. Responsibilities: Delivers world-class digital software solutions, meets business and client needs, and manages timing, budget, and scope constraints Owns operational routines, governance, and best practices that guarantee industry leading go-to-market and a healthy performance for the bank's digital solutions Oversees governance, risk management, use of data, and client feedback to drive feature roadmap and prioritization at the project level Manages project planning, sprint, and release planning and contributes to the execution of the program roadmap leveraging Agile principles Creates presentations and written materials and communicates in an effective and engaging manner to enhance project outcomes Builds and maintains relationships across stakeholders and partners in order to effectively navigate the bank, ensure successful delivery of assigned work, and secure ongoing support for owned features Leverages knowledge of the business to make informed decisions at every stage of the product development and sustainment lifecycle Successfully leverage Product Management skills to understand business key metrics and goals, how to drive those results (increased revenue, cost savings, and risk reduction), and lead the digital initiative execution strategy to drive those results Required Qualifications: 7 years of relevant experience Proven effectiveness in fast-paced, demanding, client-driven environment Analytics skills and the ability to understand business metrics and business case goals, and the drivers of those goals Excellent communication and writing skills; ability to communicate effectively with all levels of management within the organization Operations and analytics experience Project Management experience Desired Qualifications: Product Management experience managing business results or profit and loss metrics Experience with delivering both strategic and tactical changes/ projects, ideally in digital Experience setting up automations, leveraging AI, and systematizing data to drive efficiencies Ideal candidate will possess both a strategic thinking expertise as well as an ability to plan and execute tactical actions to implement strategic objectives Experience in Agile methodologies Skills: Collaboration Decision Making Product Design and Development Product Management Project Management Oral Communications Presentation Skills Problem Solving Stakeholder Management Written Communications Agile Practices Business Acumen Business Case Review Policies, Procedures, and Guidelines Management Program Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150) Pay and benefits information Pay range $115,000.00 - $161,400.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Keywords: Bank of America, High Point , Sr. Digital Manager, IT / Software / Systems , Charlotte, North Carolina