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Assistant Director of Engagement

Company: High Point University
Location: High Point
Posted on: September 13, 2020

Job Description:

The Associate Director of Engagement will be responsible for sales assessment and training of the Admissions team to help improve communication of differential advantages and increase yield at every level of engagement. Also, this position will lead and manage our Admissions Student Call Center that supports our Admissions efforts throughout the year, and assess ways to better connect and communicate our differential advantages through our campus tours and visit experience that should positively impact yield. QUALIFICATIONS:

Education

Bachelor’s degree required

Experience and Training

Minimum 5 years experience in sales and customer service

Ability to close and experience with closing sales

Proven track record of sales achievement

Experience and understanding of Needs Based Selling

Knowledge, Skills, Ability:

Excellent People skills and the ability to get along with others

Ability to persuade others in a caring manner

Ability to think on their feet

Ability to positively communicate differential advantages

Ability to assess situations and improve performance and results

ESSENTIAL FUNCTIONS :

Working with counselors on improving post tour experience

Working with Campus Visit and Counselor teams on group tour experience

Working with ambassadors and liaisons on improving campus tour experience both daily and during events

Educating and sales training at all levels

ACCOUNTABILITY:

The Associate Director of Engagement will report to the Senior Vice President of Enrollment

A weekly contact report and action plan will be shared on a weekly basis

Increasing yield will be a great measuring tool

Full time R0002836

About Us At High Point University the faculty and staff are devoted to ensuring every student receives an extraordinary education in an inspiring environment with caring people.

Keywords: High Point University, High Point , Assistant Director of Engagement, Other , High Point, North Carolina

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