CHESS: Director of Pharmacy

Company: MEDCOST LLC
Location: High Point
Posted on: September 13, 2020

Job Description:

MedCost excels at helping businesses provide quality health care in a way their company and its employees can afford. Joining MedCost means working alongside enthusiastic, customer-focused teams—people who seek innovative solutions and are passionate about delivering exceptional results. That's why we are committed to investing in individuals and our thriving professional culture. Our work environment is built on appreciation and flexibility, personal and professional growth opportunities and competitive compensation and benefits.

We invite you to advance your career with MedCost and contribute to the growth and success of our company. MedCost LLC does not discriminate on the basis of race, color, national origin, sex, age or disability.

Founded in 2012 by a group of physicians in North Carolina, CHESS is a physician-led value based health care company empowering clinicians and health systems to make the transition to value-based medicine. CHESS collaborates with physicians and health systems, to provide a better understanding of the needs of their patient population. Together, CHESS and its value partners transform care through innovative, team-based solutions, implementing care models that address the needs of the sickest patients while aligning clinical and financial goals. CHESS excels at helping our clients lower their health plan costs so they can provide more affordable benefits. This success is driven by enthusiastic, customer-focused employees — people who seek innovative solutions and are passionate about delivering exceptional results. That’s why we are committed to investing in our workforce and fostering a thriving professional culture. When you join us, you’ll enjoy a positive work environment built on appreciation and flexibility, opportunities to grow personally and professionally, and competitive pay and benefits.

CHESS: Director of Pharmacy

Reports to: Chief Medical Officer

Reporting to this position: Clinical Pharmacy Specialists, Pharmacy Technicians

FLSA Status: Exempt

Position Summary:

The Director of Pharmacy will direct and/or supervises clinical and support staff in the delivery of clinical pharmacy services. This position is critical to the CHESS mission to deliver value for our clinical partners. The Pharmacy Director will perform the duties of a Clinical Pharmacist Practitioner who will work with the physicians and staff of various CHESS Value Partner practice sites to provide pharmacology education, disease state education, direct patient care, and medication management to improve the health status of the patients served.

Position Responsibilities:

Evaluates performance of clinical and support staff and coordinates recommendations for merit increase

Coordinates hiring of all clinical and support staff with Human Resources

Recommends staff disciplinary actions

Oversees and directs all patient clinical services

Performs monthly review of financials

Monitors staff productivity and directs staff assignments

Ensures adequate staff coverage through scheduling

Recommends new services and generally plans for strategic growth

Monitors quality of all clinical and patient services

Set policies and procedures of clinical services

Fosters growth through marketing efforts

Represents needs of CCPS to senior management

Sets annual budget

Ensures all regulations and accreditation standards are met

Monitors physician satisfaction with clinic services

Evaluates and improves operational efficiencies of clinic

Provides patients who are referred to Clinical Pharmacy Services with the appropriate education regarding the disease state for which they are referred and assist in choosing appropriate medical therapy when needed

Collaborate with providers to individualize drug therapies promoting safe, effective, and economical patient care

Assume responsibility for monitoring and modifying the drug regimen when referred

Act as a drug information resource to providers, nursing staff and patients

Creates and maintains pharmacology protocols for disease state management office visits for diabetes, poly=pharmacy, lipids, and anti-coagulation, as well as any other disease states as needed

Serves as preceptor for pharmacy students when applicable

Provides extensive chart review and one-on-one meetings with patients and provide verbal and/or written feedback to providers

Participates in collection of quality management data and document outcomes as appropriate

Utilizes the results of data to initiate change in clinical practice in department

Addresses risk management issues regarding safety and poly-pharmacy issues

Enhances professional growth and development through in-service meetings, educational programs, and conferences, and participates in committees as requested

Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively and valuing the contributions of others

Fosters and environment of mutual respect with special concern for confidentiality and the privacy of others

Communicates effectively and courteously on the telephone and in person with patients and colleagues

Other duties as assigned

Position Qualifications: Required

Graduate of accredited school of pharmacy

Bachelor of Pharmacy or Doctor of Pharmacy Degree

At least 1 year of clinical direct patient care experience

Current state pharmacy license or have met the following requirements to apply for CPP license: Have completed a Board of Pharmaceutical Specialties Certification or Geriatric Certification, or American Society of Health-Systems Pharmacist accredited residency program and have 2 years clinical experience OR

Have earned a PharmD degree, have 3 years’ experience and have completed a Certificate Program OR

Have earned a BS degree, have 5 years’ experience, and have completed two certificate programs

Skills, Knowledge and Abilities Skill in producing statistical reports needed by clinic, reimburses and regulators Skill in appropriately counseling patients, families, and health care staff about medications

Skill in organization and attention to detail

Skill in using customer service techniques

Knowledge of current pharmaceuticals, prescribing patterns, new therapeutic technologies

Knowledge of third-party reimburses and managed care requirements including using computers to access/enter data

Knowledge of computer systems and applications

Knowledge of organizational policies, procedures, and protocols

Knowledge of management and leadership principles including program development, implementation, and evaluation. Knowledge of common safety hazards and universal precautions to establish a safe work environment

Ability to work effectively as a member of health care team

Ability to communicate clearly and accurately and work well with others

Ability to reach calmly and effectively in emergency situations

Ability to identify problems and implement solutions

Ability to demonstrate compassion and caring in dealing with others

Ability to respond with flexibility to changing workload

Ability to use department supplies and equipment in a cost-efficient, effective manner

Problem solving: The individual identifies and resolves problems in a timely manger and gathers and analyzes information skillfully

Interpersonal skills: The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully

Oral communication: The individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings

Written communication: The individual edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information

Planning/Organizing: The individual prioritizes and plans work activities, uses time efficiently, and develops realist action plans

Adaptability: The individual is consistently at work and on time, follows instructions

Safety and security: The individual actively promote and personally observes safety procedures, and uses equipment and materials properly

Access to Protected Health Information (PHI) This position requires the employee to handle PHI for duties related to enrollment and eligibility

issues. Policies and Procedures will be strictly adhered to make sure PHI is protected as required by the HIPAA Privacy Rule.

Privacy and Security Responsibilities:

Responsible and accountable for maintaining the confidentiality, integrity, and availability of protected health information. Follow HIPAA security policies and procedures affecting your job and report any suspected or actual violation or breach.

Essential Physical Functions:

This position operates in a professional office and remote environment. This role routinely uses standard office equipment. While performing the duties of this position, the employee is occasionally required tostand; walk; sit, push, pull; use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms; climb stairs; talk and/or hear. Occasional Stress due to workload and deadlines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CHESS/MedCost provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CHESS/MedCost participates in the Electronic Verification system (E-Verify) to electronically verify the work authorization of newly-hired employees. E-Verify is an internet-based program that compares information from an employee's Form I-9 to data contained in the federal records of the Social Security Administration and the Department of Homeland Security to confirm employment eligibility. CHESS/MedCost does not use E-Verify to pre-screen job applicants.

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