Company: Home Meridian
Location: High Point
Posted on: May 3, 2021
Territory Account Coordinator Immediate Supervisor: Customer
Service Manager Department: US Operations Location: High Point, NC
Broad Function and Objective: Provide professional, friendly, and
efficient superior service to internal and external customers while
overseeing assigned accounts and orders. Principle
- Daily processing of orders for assigned territories or
accounts, including EDI, Retail Customer Portals, Faxed Entry, and
- Answer phone calls, queue calls and e-mails; and handle all
customer and sales rep concerns in a timely and professional
- Coordinate after-shipment documentation for container
- Manage order backlog for maximum shipment, including release
process to the shipping dock and communication with distribution
personnel to ensure customer priorities are maintained.
- Effectively communicate with customers and sales reps to ensure
adequate flow of information, including product, order changes, and
- Utilize information systems for product knowledge and
- Recognize, track, and elevate potential issues to Customer
- All other tasks and projects as assigned by supervisor.
Keywords: Home Meridian, High Point , Account Coordinator, Other , High Point, North Carolina
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