Customer Service Specialist

Company: Graham Personnel Services
Location: High Point
Posted on: May 3, 2021

Job Description:

Graham Personnel Services is assisting a client in High Point, NC fill a Customer Service Specialist role.

Hours Monday - Friday 8a-5p
Pay: $17.00/hour

Duties and Responsibilities:

Front line for face pace office and shipping.
Primary face/voice of our customer service department focusing more on the day-to-day communication.
Problem solving.
Education and troubleshooting for our customers and reps.
Backup for invoicing.
Pulling shipping paperwork for internet accounts for allocation.
Making up and sending out catalogs and prints to customers and reps.

Qualifications:
2 years experience in customer service in an office setting

Furniture Case Goods experience a plus
Ecommerce- familiar with Wayfair/ Overstock, etc. A plus
Order entry
Microsoft Excel / Word experience
Microsoft Outlook experience
Active listening
Adaptability
Attentiveness
Conflict resolution
Creativity
Decision-making
Dependability
Effective communication
Friendliness
Knowledge of your product or service
Open-mindedness
Patience
Quick thinking
Responsiveness
Timeliness

Keywords: Graham Personnel Services, High Point , Customer Service Specialist, Other , High Point, North Carolina

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