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Customer Service Specialist

Company: Graham Personnel Services
Location: High Point
Posted on: May 3, 2021

Job Description:

Graham Personnel Services is assisting a client in High Point, NC fill a Customer Service Specialist role.

Hours Monday - Friday 8a-5p
Pay: $17.00/hour


Duties and Responsibilities:

  • Front line for face pace office and shipping.
  • Primary face/voice of our customer service department focusing more on the day-to-day communication.
  • Problem solving.
  • Education and troubleshooting for our customers and reps.
  • Backup for invoicing.
  • Pulling shipping paperwork for internet accounts for allocation.
  • Making up and sending out catalogs and prints to customers and reps.


Qualifications:
2 years experience in customer service in an office setting

  • Furniture Case Goods experience a plus
  • Ecommerce- familiar with Wayfair/ Overstock, etc. A plus
  • Order entry
  • Microsoft Excel / Word experience
  • Microsoft Outlook experience
  • Active listening
  • Adaptability
  • Attentiveness
  • Conflict resolution
  • Creativity
  • Decision-making
  • Dependability
  • Effective communication
  • Friendliness
  • Knowledge of your product or service
  • Open-mindedness
  • Patience
  • Quick thinking
  • Responsiveness
  • Timeliness

Keywords: Graham Personnel Services, High Point , Customer Service Specialist, Other , High Point, North Carolina

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