Customer Service Associate - DC

Company: GPC - Genuine Parts Company
Location: HIGH POINT
Posted on: May 3, 2021

Job Description:

DCSC Associate Customer Service & Accounting High Point, North Carolina Description: Position at NAPA Auto Parts-Distribution Center Service Center - 600 Gallimore Dairy Road, High Point, NC 27265 At NAPA Auto Parts, the DCSC Associate is responsible for supporting all of our distribution centers throughout the U.S. in a variety of customer service and accounting roles. As a shared services center, the DCSC is responsible for handling a wide range of requests from our distribution centers and vendors in a timely and effective manner. Responsibilities: + Assist distribution centers and vendors with account analysis and research. + Review and process invoices, credits and vendor disputes in accordance with departmental policy. + Provide needed support to our distribution centers and vendors as assigned by management. + Contact distribution centers and vendors regarding outstanding documents and resolve based on departmental policy. + Participate in vendor conference calls to review and analyze open items in conjunction with our accounts payable team. Qualifications: + High school diploma or equivalent + Intermediate to advanced knowledge of MS Office, including Word, Excel, PowerPoint and Outlook. + Peoplesoft/AS400/JDE experience a plus + Above average research and resolution skills + Experience with or knowledge of the concepts, practices, and procedures as related to general ledger accounting. + Demonstrated accounting ability + Ability to manage multiple responsibilities and projects + Professional and self-motivated with excellent interpersonal skills + Excellent communication and customer service skills + Excellent organizational skills and attention to detail + Builds teamwork and collaborative relationships + Demonstrate professional business etiquette

Keywords: GPC - Genuine Parts Company, High Point , Customer Service Associate - DC, Other , HIGH POINT, North Carolina