Company: Generis Tek Inc.
Location: High Point
Posted on: May 3, 2021
We have a Contract role Service
Coordinator with our
client location High Point NC. Please let me know
if you or any of your friends would be interested in this
THE POSITION TITLE:
Service Coordinator- JCI2JP00006614- High Point
Location : 4189 Eagle Hill Drive High
Duration : 1 year contract
- High School or equivalent 3 years experience in customer
- . Proficient with computers, Windows applications (Oracle
experience a plus)
- .The qualified candidate will be an integral part in the
continued success and growth of the Service Department.
- This position requires a high energy level with a focus toward
customers and a strong desire to succeed.
- Good organizational skills, attention to detail and excellent
communication skills are required.
- Scheduling general service calls, preparing and invoicing
- Perform a variety of customer service/dispatching and
administrative duties required to receive, screen, record,
prioritize, assign and close customer requests for technical
service support and inspectionsDuties:
- schedule customer phone requests for service in the ACE
- Communicate with our Service Resource Center for all service
- Take ownership of service calls from creation of service
request through service completion, escalating issues to
supervisors and technicians as needed.
- Reassign work as needed, making judgments based on current
workloads & priorities
- . Regular contact of customer to communicate status
- Professionally field customer complaints and attempt to
resolve, involving supervisor when necessary.
- Validate and perform invoicing transactions for service calls
in ACE daily. Completed service calls to be invoiced within 48
- Maintain confidentiality of customer and employer information
at all times.
If you are interested in this opportunity, please email your resume
at email@example.com and include posting21-00302 in your
application. also, you can call us at 630-576-1928 and to discuss
this position detail.
About Generis Tek: generis tek is a boutique
it/professional staffing based in Chicagoland. we offer both
contingent labor & permanent placement services to several fortune
500 clients nationwide.
our philosophy is based on delivering long-term value and build
lasting relationships with our clients, consultants and employees.
our fundamental success lies in understanding our clients specific
needs and working very closely with our consultants to create a
right fit for both sides. we aspire to be our clients most trusted
Keywords: Generis Tek Inc., High Point , Coordinator, Other , High Point, North Carolina
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