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Engineering Design Associate

Company: Infotree Service Inc
Location: high point
Posted on: May 3, 2021

Job Description:

Company DescriptionThe Engineering Design Associate will provide work management system, Design Tool data entry and general support to Designers as part of engineering and construction planning process. Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods; Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work;Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work;Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting);Completes work orders that do not require a field visit or guidance from a Designer. (eg. temp services); Verifies/completes the dependencies in the work management system prior to releasing job(s);Assists Designer with updating work management system for status, project comments, or customer comments and contact information; Performs customer calls as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, Contribution in aid of Construction (CIAC), invoices, site delivery; Compiles, reviews, and prints reports from work management system as needed; Contacts customers to confirm project details and schedules (depending on Enable); Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary; Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, Construction & Maintenance (C) Specialists, and others as needed (ex. phone number lookup to in-depth work management/design tool changes); Basic/Required Qualifications: Associate Degree OR 2-4 years of work experience using a computer in lieu of a degreeDemonstrates proficiency in Microsoft Office suite; Demonstrated proficiency in computer based work management systems; One to three years of providing customer service support; Knowledgeable of Power, Quality, Reliability & Integrity processes, work management system, and related computer applications; Experience using computer based drawing tools.Additional InformationAll your information will be kept confidential according to EEO guidelines.

Keywords: Infotree Service Inc, High Point , Engineering Design Associate, Other , high point, North Carolina

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