Treatment Plan Coordinator
Company: Aspen Dental
Posted on: June 6, 2021
As a Treatment Plan Coordinator with an Aspen Dental-branded
practice, you'll be responsible for providing new and existing
patients expert consultations by further explaining the Doctors'
comprehensive treatment plan, insurance coverage and payment
options to help patients understand how Aspen Dental can help get
them out of pain and back on the road to health. As a team member
with Aspen Dental, you'll be helping to break down the barriers to
better care, better smiles and better lives.
About Aspen Dental-branded practices
Aspen Dental-branded practices are independently owned and
operated by licensed dentists. The practices receive non-clinical
business support services from Aspen Dental Management, Inc., a
dental support organization.
- Consultations - Accept hand-off from the Doctor and acknowledge
comments and/or concerns communicated by the Doctor and patient to
ensure patient says yes to care; review the Patient Verification
Form for existing patients; execute patient consults to ensure
patients understand Doctor's prescribed treatment plan; conduct
consults according to company policies; enter and update patient
treatment plans at the direction of the treating Doctor using the
company operational system.
- Business Operations - Partner with Practice Manager and Doctors
to optimize patient schedule and flow; ensure patients are
scheduled according to Doctor's scheduling preferences; partner
with the organization's practice support center to appoint patients
with a sense of urgency, ensuring access for walk-in and emergency
patients; update treatment plan information in company system at
the direction of the treating Doctor; collect and post patient
- Patient Advocacy - Educate patients regarding insurance
benefits and affordable payment options including third-party
lending; partner with the Doctor and patient to facilitate the
patient completing the Doctor's prescribed treatment plan; uncover
and address patient's barriers for completing treatment; alert the
Doctor when patient has clinical questions; follow-up with patients
during subsequent visits to schedule open treatment.
- Administrative Support - Assist in maintaining schedule audits;
monitor and take action on credit and AR reports; assist with IVF
completion and patient checkout.
Minimum Education and Experience
- Education level: high school or equivalent
- Job related/industry experience: none
- Ability to use Microsoft Office applications and company
- Physical requirements: mostly walking, talking, standing, and
updating information in computer systems
Keywords: Aspen Dental, High Point , Treatment Plan Coordinator, Other , Asheboro, North Carolina
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