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Temporary Admissions Cashier

Company: State of North Carolina
Location: Asheboro
Posted on: June 13, 2021

Job Description:

Description of Work

The Zoo is recruiting for multiple Part-Time Temporary Positions to work March - October 2021

Part-time Hours

Hourly Rate of Pay: $8.50

Temporary part-time position are assigned to the Department of Natural and Cultural Resources - NC Zoo in Asheboro - Randolph County.

Position will work flexible schedules and hours based on business needs.

There are no leave, insurance or retirement benefits offered.

Learn about the NC ZOO:https://www.nczoo.org

More information about the NC Zoo's temporary positions - http://nczoo.org/seasonal-jobs

Primary Purpose :

The NC Zoo's Admissions Branch supports the NC Zoo by recognizing that entry is an important part of the guest experience. The Branch manages two main entry gates and provide ticketing and guest information services, guest relations and service recovery to the zoo's annual 800,000+ guests in a manner consistent with the environment of the zoo as a tourism destination and accredited institution.

Temporary positions work between 25 - 35 hours per week from March through October, including holidays and weekends. Admissions work hours are between the hours of 8:30 am - 5:30 pm and are based on the weather and guest attendance at the park. Employees in Admissions work under direct supervision, provide an outstanding experience to NC Zoo guests and Society members. Positions handle purchase transactions, crowd control and guest relations. Communicate with the public about the NC Zoo habitats, attractions, services, and policies. Report to the Admissions Branch Chief.

Key Responsibilities:

Greet guests with a smile and maintain a friendly and approachable attitude towards guests and staff.
Responsible for selling and taking/scanning tickets for admissions to the park.
Operate and a cash register, making change.
Assist guests with ticket orders, process sales through the register, and collect payments.
Exercise good judgement and patience when dealing with guests.
Display a sense of urgency and professionalism at all times Work crowd control in queuing lines, assist guests with admissions questions, and direct guests to proper admissions entry gate.
Work exit gates to ensure paid entry and exit Identify items that cannot be entered into Zoo and suggest solutions.
Job Requirements: Must be at least 16 years of age.
Must comply with NC Zoo Covid-19 Face Covering, Dress Code and Appearance Policies.
Ability to work in extreme weather conditions typical to Central NC (i.e. heat, rain, or cold) and stand/walk for extended periods of time.The NC Zoo is known as the World's Largest Zoo for a reason! Walking/standing on various surfaces for extended periods of time is highly likely Possesses sufficient cognitive ability, auditory and visual acuity and communication skills to perform essential duties and follow animal and guest general safety practices.
Must be willing and able to work varied and long shifts including holidays, weekends and in support of events as needed.
Must be able to plan for, work, and staff special events and exhibits as well as be available for unexpected shifts.
Must be able to work in a variety of physical positions, including sitting, bending, reaching, and standing, walking, and lifting and carrying 30 lbs.
Must have ability to navigate paved as well as rough or uneven pathways.

Division Information:

The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina's citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world's wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions.

The Zoo's Guest Services Section is unique within State Government in that it most operate more in the mode of public enterprise than the traditional government entity. It is the revenue producing and collection element of the Zoo, its operations provide direct services and interactions withguests.

Department Information:

The Department of Natural and Cultural Resources' (DNCR) vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. Our mission is to improve quality of life by creating opportunities to experience excellence in the arts, history, libraries and nature throughout North Carolina. The Department works to stimulate learning, inspire creativity, preserve the state's history, conserve the state's natural heritage, encourage recreation and cultural tourism, and promote economic development. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history by expanding engagement with diverse individuals and communities. We encourage you to apply to become a part of our team.

Knowledge, Skills and Abilities / Competencies

To receive credit for your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Demonstrated experience using Point of Sale (POS) software and equipment.
Demonstrated Customer service experience to include handling a large volume of guests.

Minimum Education and Experience Requirements

High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.

Supplemental and Contact Information

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation or political influence.

Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application.

To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.

Technical issues submitting your application, please call the NeoGovHelp Line at 855-524-5627.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Please call the human resources office for assistance.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 - 8 weeks.

It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

4603 Mail Service Center

Raleigh, NC 27699-4603

Phone: 919-814-6670

Please visit our website at www.nczoo.org for more information regarding our facility.

Keywords: State of North Carolina, High Point , Temporary Admissions Cashier, Other , Asheboro, North Carolina

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