Patient Services Representative
Company: American Dental Partners, Inc.
Location: High Point
Posted on: June 13, 2021
A front desk team member who answers phones, schedules patients,
collects co-payments, greets patients and performs record
* Answer incoming calls using proper telephone etiquette. *
Check patients in and out. * Schedule/confirm patient appointments.
* Perform all necessary paperwork (i.e. patient charts, referrals,
appointment cards, welcome packets and treatment plan forms). *
Collect all co-payments and past due balances on date of service. *
Present financial policies and arrangements accurately to patients.
* Facilitate effective patient flow using the proper callback
system. * Identify, reference and apply insurance coverage and
billing. * Perform basic computer functions. * Act in a
professional manner. * Other duties as assigned.
Required Skills & Experience
* Six months of similar job experience. * Demonstrate ability to
assume Patient Services Representative's essential
responsibilities. * High School Diploma or equivalent. *
Demonstrate knowledge of effective scheduling. * Comply with
protocols and standards. * Demonstrate and promote superior
customer service skills. * Ability to multi-task. * Exercise basic
knowledge of dental terminology. * Support corporate vision and
Keywords: American Dental Partners, Inc., High Point , Patient Services Representative, Other , High Point, North Carolina
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