Intake Specialist- ActivStyle
Company: Adapt Health LLC
Location: High Point
Posted on: May 26, 2023
Job Description:
Job Type
Full-time
Description
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment
products and services to empower patients to live their best lives
- out of the hospital and in their homes. We are actively
recruiting in your area. If you are passionate about making a
profound impact on the quality of patients' lives, please click to
apply, we would love to hear from you.
Intake Specialist
The Intake Specialist has a broad range of responsibilities
including accurate and timely data entry, understanding, and
selecting inventory and services in key databases, communicating
with referral sources, and appropriately utilizing technology to
notate patient information/communication. Intake Specialist's
schedules can vary based on the need of the branch.
Job Duties:
- Enters referrals within allotted timeframe as established;
meeting productivity and quality standards as established.
- Communicates with referral sources, physician, or associated
staff to ensure documentation is routed to appropriate physician
for signature/completion.
- Accurately enters referrals into appropriate system based on
the type of referral obtained.
- Works with local branch leadership to ensure appropriate
inventory/services are provided.
- Assists with other regional team functions, as necessary.
- For non-Medicaid patients communicates with patients their
financial responsibility, collects payment and documents in patient
record accordingly.
- Follows company philosophies and procedures to ensure
appropriate shipping method utilized for delivery of service.
- Answers phone calls in a timely manner and assists caller.
- For non-Medicaid patients communicates with patients
Responsible for reviewing medical records for non-sales assisted
referrals to ensure compliance standards are met prior to a service
being rendered.
- Must be an expert at payer guidelines and reading clinical
documentation to determine qualification status and compliance for
all equipment and services.
- Responsible for working with community referral sources to
obtain compliant documentation in a timely manner to facilitate the
referral process.
- Responsible for contacting patient when documentation received
does not meet payer guidelines to provide updates and offer
additional options to facilitate the referral process.
- Works with sales team to obtain necessary documentation to
facilitate referral process as well as support referral source
relationships.
- Must be able to navigate through multiple online EMR systems to
obtain applicable documentation.
- Works with verification team to ensure all needs are met for
both teams to provide accurate information to the patient and
ensure payments. Competency, Skills and Abilities:
- Ability to appropriately interact with patients, referral
sources and staff.
- Decision Making
- Analytical and problem-solving skills with attention to
detail
- Strong verbal and written communication
- Excellent customer service and telephone service skills
- Proficient computer skills and knowledge of Microsoft
Office
- Ability to prioritize and manage multiple tasks
- Solid ability to learn new technologies and possess the
technical aptitude required to understand flow of data through
systems as well as system interaction Requirements
Minimum Job Qualifications:
- High School Diploma
- One (1) year work related in health care administrative,
financial, or insurance customer services, claims, billing, call
center or management regardless of industry is required.
- Exact job experience is considered any of the above tasks in a
Medicare certified HME, IV or HH environment that routinely bills
insurance.
AdaptHealth is an equal opportunity employer and does not
unlawfully discriminate against employees or applicants for
employment on the basis of an individual's race, color, religion,
creed, sex, national origin, age, disability, marital status,
veteran status, sexual orientation, gender identity, genetic
information, or any other status protected by applicable law. This
policy applies to all terms, conditions, and privileges of
employment, including recruitment, hiring, placement, compensation,
promotion, discipline, and termination.
Keywords: Adapt Health LLC, High Point , Intake Specialist- ActivStyle, Other , High Point, North Carolina
Didn't find what you're looking for? Search again!
Loading more jobs...