Maintenance Technicians III

Company: High Point Housing Authority
Location: High Point
Posted on: March 19, 2020

Job Description:

Maintenance Technicians III Department: Asset Management/Section 8 Reports To: Property Manager APPLICATION DEADLINE: Until Filled The purpose of the Maintenance Technician III is to perform variety of semi-skilled and skilled structural, plumbing, and electrical building maintenance work at the High Point Housing Authority ("HPHA" or "Agency"). Employees are involved in the troubleshooting, repair and/or replacement of structural, plumbing, and other components of the housing units, including some painting and routine and preventive maintenance. Recommends to the Property Manager ("PM") when outside contractors are required. Maintains records and prepares reports in accordance with regulations.The position requires on-call duty to include varying hours, holidays, and night calls.All activities must support the Agency's strategic goals and objectives and produce results that accomplish the goals and functions of the Asset Management/Section 8 department. ESSENTIAL DUTIES AND RESPONSIBILITIES The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.Coordinates the work of a maintenance team if, and as, directed by the Property Manager.Completes work orders in order to efficiently make repairs to housing units.Prepares work orders in response to calls from residents and maintains required records and reports related to site maintenance.Reviews and completes work order forms.Inspects grounds, works-in-progress, and completed work to ensure that it complies with established standards.Ensures that maintenance team is properly trained, as directed by Property Manager, by monitoring the progress of new hires, ensuring that existing employees receive training on newregulations and procedures by reporting any needs/deficiencies to PM.Performs maintenance tasks and provides PM with recommendations, as needed.Assists in the procurement of outside contractors when necessary, and helps establish general guidelines and priorities in the contractor projects.Participates in the annual inspection of units to determine the need for preventive and/or restorative repairs.Conducts regular inspections of units to determine needs for maintenance of any aspect of housing units, including major equipment.Makes recommendations to PM for changes in policies and procedures in response to changing conditions, requirements, regulations, and/or technology.Inspects vacated apartments, completes make-ready list, and informs manager of status.Performs a wide variety of electrical, plumbing, carpentry, and preventive maintenance tasks, as needed with direction and/or supervision by Specialty Team (i.e. Electrician, Plumber Specialist, HVAC Specialist).Regularly conducts inventory of equipment, tools, parts, and supply of materials.Performs other duties as assigned. BEHAVIORAL COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them; strives for optimal results and success; conveys an appropriate sense of urgency and brings issues to closure; and persists despite any obstacles and/or opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively, orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Analytical Skills: Synthesizes complex or diverse information; collects and researches data; and uses knowledge and experience to complement data. Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job competencies. Job CompetenciesKnowledge of the HPHA policies and procedures as are relevant to the performance of the essential duties above. Knowledge of HUD regulations regarding housing quality standards and othermaintenance related standards.Knowledge of the physical layout of the site properties.Knowledge of building and grounds maintenance, including standard practices, methods, tools, and materials, of plumbing, HVAC, painting, carpentry, and grounds keeping.Knowledge of safety rules, including accident causation and prevention.Knowledge of occupational hazards and appropriate safety precautions.Knowledge of state and local building codes and standards as they relate to electrical work.Ability to analyze information from inspections in order to determine the maintenance needs, and the quality of maintenance services provided.Ability to develop plans and procedures for efficient and timely completion of work.Ability to maintain records in an orderly fashion.Ability to drive a pickup truck and van.Ability to establish and maintain effective working relationships with supervisor, coworkers, residents, contractors, and the general public Education and/or ExperienceAssociate degree in building science, engineering, or closely related field, Five (5) years of building or apartment maintenance work, which includes two (2) years of advanced maintenanceexperience. An equivalent combination of education and experience may be considered. Language SkillsAbility to read and understand written directions, policies, and procedures. Ability to writebusiness correspondence, basic reports, and other documentation. Ability to convey informationand respond to questions from managers, clients, customers, and the general public. Mathematical SkillsKnowledge of general mathematical concepts such as the ability to calculate decimals,percentages, and fractions; ability to apply concepts in the workplace. Reasoning AbilityAbility to solve practical problems and deal with routine problems. Ability to interpret instructions furnished in written, oral, diagram, and schedule form. Ability to exercise judgment within established guidelines, and where guidelines are absent, can determine a reasonable course of action. Computer SkillsTo perform this job successfully, an individual should have basic computer skills (Microsoft Office, Outlook and Internet). Must be able to learn other computer programs as required byassigned tasks. Certificates, Licenses, RegistrationsPossession of a valid, North Carolina driver's license and the ability to be insurable under theAgency's automobile insurance plan at the standard rate. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to enter HPHA properties to repair, install, or otherwise attend to maintenance issues. Daily movements includesitting; standing; operating computers and other office equipment; crouching; kneeling; reaching and grasping; heavy lifting, carrying, or moving large items; must be able to dig, lift and crawl under buildings when necessary. Must be able to exchange information in person, in writing, and via e-mail and telephone. The employee must occasionally transport weight up to 50 to 100 pounds. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.Position generally works on construction sites or in HPHA properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment.This position may be required to work with contractors as well as HPHA residents and non HPHA personnel. All positions require a valid driver's license and good driving record.E.O.E.
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Keywords: High Point Housing Authority, High Point , Maintenance Technicians III, Professions , High Point, North Carolina