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Desktop Support Analyst

Company: Robert Half
Location: High Point
Posted on: November 16, 2021

Job Description:

Do you excel at explaining intricate technical information to the non-technical user? Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. If that's you, Robert Half has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. Located in the High Point, North Carolina, area, this Desktop Support Analyst role is long-term contract / temporary to full-time in nature.

Your responsibilities

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Fix computer problems, and recommend appropriate action/solutions
  • Supply computer desktop support in accordance with established policies and procedures
  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals
  • Organize hardware repairs with the appropriate vendors
  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
  • Interact regularly and effectively with ticket submitters
  • Ability to write reports, business correspondence, user instructions, and procedure manuals
  • Command of Microsoft Windows Server
  • Proven knowledge of Microsoft Windows 10
  • Microsoft Windows experience highly desired
  • Deep understanding of Microsoft Windows
  • Well-founded grasp of Desktop Virtualization
  • Practical knowledge of Basic Network Troubleshooting
  • General familiarity with virtualization
  • Microsoft Windows Server OS experience
  • Comprehensive knowledge of Active Directory
  • 3+ years of desktop support or other related experienceTechnology Doesn't Change the World, People Do. -

    Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

    Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

    - 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use .

Keywords: Robert Half, High Point , Desktop Support Analyst, Professions , High Point, North Carolina

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