Posted on: January 11, 2022
Ocean Import Analyst(Remote - Charleston South
Carolina!)Telecommute: For candidates outside of the immediate SC
area, we will designate you as a telecommuter to work from home in
PA, NJ, NY, MD, SC, NC, or GA. For Charleston residents: Our branch
is located on Daniel Island, SC and hybrid work will be required
(2-3 days per week in the office) in the near future. We can hire
in SC, NC, & GA for this role. Open to 5 others states upon
In a world facing new challenges, a nimble but steady ship is more
important than ever. Is there a seat on our boat for you?
Shapiro is not your grandpa's shipping company. In a modern world
where expertise is often devalued, Shapiro stands strong at
106-years old. We're so compliant, that US Customs learns from us!
We were also named one of the Best Places to Work (again).
At Shapiro, our Import Analysts will handle multiple accounts,
including components such as: Customs entries, ISF filings with US
Customs, analyzing customs tariffs & duty rates, and delivering the
highest levels of customer service. Traffic is most important.
Our A-Z experts handle customer service, decision making for
domestic routing & port issues, paying ocean freight charge &
surrendering bills of lading, and transmitting ISF. Prefer 2-5
years of logistics experience servicing customers.
We have a track record of transparency, developing employees, and
investing in our work environment like office space & technology.
We're small enough to offer growth & learning opportunities, but
strong enough to compete across the globe.
Typical duties include:Duties include Customs entries, first and
foremost. Plus, providing excellent customer service in an engaging
environment, learning and improving knowledge of U.S. Customs
regulations, vendor relations, internal communication, and
monitoring industry developments in areas such as trucking, port
operations, customers, and competitors.
SKILLS: Ability to remain engaged and focused. Excellent written
and verbal communication skills. Ability to generate creative
solutions and/or problem-solve. Know the process and then think
outside of the box. *Project management skills to handle a variety
of customers on your desk. Ability to utilize current tech tools to
increase efficiency and innovate solutions.-- Strong computer/tech
skills (Excel, Office, proprietary databases).-- Must be
resourceful, flexible, organized, detail-oriented, and
team-oriented.-- Ability to effectively communicate with a variety
of contacts, vendors, and departments required (internal and
external customers).-- Reliable. Punctual. Organized.-- Discipline
to implement and follow Standard Operating Procedures.-- Team
player able to build trust and prove dependability.-- Critical
thinker.-- Aptitude to be cross-trained and contribute.
- Ability to handle various tasks simultaneously under high
pressure and within demanding time constraints.
EDUCATION AND EXPERIENCE
- 1-5 years Customs entry, compliance, and handling import
- 1-2 + years of import logistics experience handling demurrage,
deliveries, document coordination, and customer service with
importers or exporters. Previous experience with air is a plus, but
not required. Strong ocean background.
- Exposure to domestic, warehousing and distribution a plus.
- Educational background in Supply Chain Logistics or
International Business (or internship experience) preferred
- 1+ years' experience with PC, including Microsoft Office,
databases, software, web-based applications, and vendor's
- 1+ years of experience with OGA (FDA, USDA, FCC, DOT)
- FLSA status: Non-exempt
Shapiro is a third-generation family-owned international shipping
and logistics business, founded in 1915. For over a century, Samuel
Shapiro & Company, Inc. has provided full door-to-door capabilities
and proudly serves as a one-stop-shop for Customs brokerage and
international freight forwarding services. It's simple - We
Deliver. Problem Solved.
Keywords: Shapiro, High Point , Import Analyst, Professions , Bennett, North Carolina
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