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Business Systems Consultant 5

Company: Wells Fargo Bank
Location: High Point
Posted on: November 6, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. - In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.This position falls within the Enterprise Access Management (EAM) Operational Readiness Team which serves as the EAM Operations ambassador to all technology teams across the enterprise, and is responsible for EAM Operations' daily readiness delivery through alignment of operational priorities and EAM toolsets. Key support activities include operational process improvement, technology maturation, change management, organizational training, strategic-level EAM-specific threat and vulnerability management. -The Enterprise Access Management (EAM) Process Improvement Consultant is responsible for ensuring all EAM related technical process deficiencies are captured, requirements are drafted and submitted, and improvements are coordinated and implemented to support EAM operations across provisioning, deprovisioning, certification, and production support. -

  • Assist in the facilitation, creation, and maturation of process and proceedure documentation to support improvement of efficiency and effectiveness of Wells Fargo daily EAM Operations and supporting architecture
  • Assist in, and if required lead, efforts to create RACI (Responsible, Accountable, Consulted, Informed) charts, cross-functional flow charts, and proceedure documention for EAM Operations processes
  • Participate in, and in some cases lead, ITIL Continual Service/Process Improvement (CSI) activities for EAM Operations organization processes, ensuring that processes governing security controls are fit for purpose
  • Assist in applying and expanding IT Infrastructure Library (ITIL) methodologies within Wells Fargo's Enterprise Information Security (EIS) EAM Organization specifically within the information security and access management space, to include Enterprise Access Management (EAM) and Identity and Access (IAM) management
  • Review and assess compliance of EAM Operations to existing Wells Fargo Enterprise Information Technology (EIT) policies, processes, and procedures; and recommend changes to become compliant
  • Assist in the management of process changes to existing EAM Operations services and processes, including, but not limited to production incident, event, problem/root cause analysis, access, request fulfillment, change, and release & deployment
  • Assess organizational policies and procedures throughout all transition phases
  • Other EAM Operations process improvement related efforts, as needed

    Required Qualifications
    • 7+ years of business systems analysis experience, business systems design experience, or a combination of both
    • 9+ years of business systems analysis or design experience

      Desired Qualifications
      • Excellent verbal, written, and interpersonal communication skills
      • IT Infrastructure Library Certification (ITIL)
      • Knowledge and understanding of Six Sigma or reengineering disciplines
      • Excellent verbal, written, and interpersonal communication skills
      • Ability to influence and collaborate at all internal organizational levels
      • Knowledge and understanding of security policies and standards
      • Experience working in a large enterprise environment
      • Strong presentation skills
      • Strong organizational, multi-tasking, and prioritizing skills
      • Strong analytical skills and ability to solve complex technical problems
      • Ability to coordinate completion of multiple tasks and meet aggressive time frames
      • Ability to work effectively, as well as independently, in a team environment
      • Ability to work in a fast paced deadline driven environment
      • Ability to assess current processes/procedures and make recommendations for efficiency
      • Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC)

        Other Desired Qualifications
        • Broad experience across information security and information technology disciplines

          Job Expectations
          • Ability to travel up to 10% of the time


            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, High Point , Business Systems Consultant 5, Professions , High Point, North Carolina

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