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Application / Production Support Analyst - Credit Risk Technology

Company: Wells Fargo
Location: Charlotte
Posted on: November 19, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers? financial needs and help them succeed financially. We?re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you?ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo?s more than 70 million global customers.The Enterprise Credit Risk Technology (ECRT) team in Wholesale Banking Technology (WBT) provides world class business solutions to support Corporate Market and Institutional Risk (CMIR) team within Wells Fargo.? The ECRT group works with its business partners in identification, measurement, aggregation and reporting of Market Risk, Counterparty Credit Risk, Issuer Risk, Country Risk across the firm.? The group works closely with the lines of business to ensure that risks are being appropriately managed within the defined risk appetite for the firm.? The successful candidate for this Systems Support Analyst 5 position in ECRT team will work with complex counterparty credit risk applications to perform market and credit risk analytics data analysis, platform support - including batch monitoring for the risk applications used in a trading floor environment.? Support multiple financial components including but not limited to Potential Future Exposure, Credit Calculators, Simulation, Valuation and Basel.? Monitor the nightly batch and take steps to triage and resolve incidents within the agreed SLA.? Engage in capacity management analysis, planning and implementation for critical risk applications. Analyze performance trends and recommend process improvements.? Act as an SME of the risk applications and participate in the development of technical support strategies and plans. Define, document and implement processes and procedures for supporting production environment.? Assure quality, security and compliance requirements are met for supported areas.? Position will work closely with our internal business partners and other technology teams.? Analyze performance trends and recommend process improvements to ensure SLA?s are met.? Uses advanced knowledge of risk, trading and market data applications like Mars, Adaptiv, Calypso, Galaxy, Endur, Bloomberg, Security Master to provide technical assistance in identifying, evaluating, and resolving highly complex problems.? Researches new products and industry methodologies and facilitates the development of new concepts, techniques, and standards to meet the needs created by market events, regulatory changes etc.? Ability to work with business partners and be able to work in dynamic, fast paced environment.The work location is Charlotte, NC.? Preference will be given to those candidates that either currently live in or are willing to relocate to Charlotte, NC with limited to no relocation assistance.

Required Qualifications

  • 6+ years of systems support analysis experience
  • 5+ years of application production support experience
  • 5+ years of UNIX experience

    Desired Qualifications
    • Experience supporting an enterprise-level environment
    • Ability to interact effectively at varying levels of the business and technical organizations; including management
    • Strong team or technical leadership experience
    • Excellent verbal, written, and interpersonal communication skills
    • 5+ years of PL/SQL experience
    • 5+ years of Autosys experience
    • Knowledge and understanding of desktop and Windows server operating systems
    • 5+ years of capital markets experience
    • Ability to direct and oversee escalated technical troubleshooting and complex analysis efforts for prompt recovery of major issues
    • Outstanding problem solving and decision making skills
    • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
    • Ability to work effectively, as well as independently, in a team environment
    • Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills
    • Excellent verbal, written, and interpersonal communication skills
    • A BS/BA degree or higher in information technology

      Other Desired Qualifications
      ? 3+ years of experience in supporting applications in a trading floor environment.? Knowledge of capital markets business and process ? pricing, trade life cycle, risk sensitivities (Greeks, VaR, Stress, PFE, EE).? Knowledge of FO trading and risk applications - Calypso, Endur, Market Risk Systems, Adaptiv etc.? Knowledge of distributed computing, large data tools like IBM Platform Symphony GRID, Oracle Coherence.



      Street Address
      NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


      Disclaimer

      All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

      Relevant military experience is considered for veterans and transitioning service men and women.
      Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


      Company Description:

      Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo---s vision is to satisfy our customers--- financial needs and help them succeed financially. With approximately 261,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune---s 2019 rankings of America---s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.--Wells Fargo has been helping military members and veterans succeed financially for nearly 170 years. Throughout the years, Wells Fargo has supported military members and veterans through initiatives to recruit and retain team members, and through foundation donations, countless volunteer hours, and event sponsorship.

Keywords: Wells Fargo, High Point , Application / Production Support Analyst - Credit Risk Technology, Professions , Charlotte, North Carolina

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