Inside Sales Coordinator

Company: Carpigiani North America
Location: High Point
Posted on: May 14, 2022

Job Description:

The Inside Sales Coordinator is responsible for assisting in developing and maintaining customer relationships via regularly planned customer-lifecycle touch points. Primary duties include providing superior customer service & support to assigned Key Accounts and sales channel partners. The ideal candidate must be a self-starter, efficient and detail orientated with a "can-do" attitude to join the Sales team and champion the successes of the Sales Managers by helping them meet and exceed revenue goals.

Roles & Responsibilities
--- Build and maintain customer relationships to meet and exceed sales goals
--- Create, enter, and track equipment orders in SAP
--- Proactively communicate order status information to provide superior customer service, and ensure timely delivery
--- Respond to Request for Quotes (RFQ's), and pro forma needs in a timely and accurate fashion
--- Back up shipping and invoicing functions as needed
--- Gather competitive intelligence regarding pricing and other information
--- Execute direct marketing campaigns such as cold calling or email marketing
--- Provide monthly recap of sales activity and reports to specific campaigns
--- Provide support to the Key Account, Inside Sales Manager and Regional Sales Managers
--- Creation and updating of sales presentations, sales manuals and related educational and marketing materials
--- Increase product knowledge through attendance of training seminars
--- Answer requests for sales analysis from the sales team members

Educational/Computer/Work Experience Requirements
--- University degree or college diploma in business or a related field, or 2 or more years of equivalent work experience in B2B and B2C sales
--- Highly proficient computer skills including Outlook, Word, Excel, PowerPoint and SAP
--- 2+ years' work experience supporting a sales team
--- 2+ years' work experience in shipping and logistics
--- Ability to travel for several trade shows per year

Keywords: Carpigiani North America, High Point , Inside Sales Coordinator, Sales , High Point, North Carolina