the smart solution for High Point jobs

College Graduates - Dedicated Service Center Representative

Company: Paychex
Location: High Point
Posted on: November 4, 2018

Job Description:

Acts as a payroll and technical advisor for clients processing payroll
using web-based and internet accessed Paychex products. Responds to
telephone calls, answers questions, resolves client issues, and provides
guidance to the clients on how to input payroll. Provides first line
client support while delivering premium quality service.

- Provides support for online clients who use web-based and internet
accessed Paychex products by maintaining knowledge about
Internet applications. Answers all inbound/outbound client concerns,
applies knowledge, and responds to calls daily from clients on
products in order to meet client needs in a contact
center environment.
- Ensures complete and accurate problem resolution related to system
issues, payroll reporting and other related payroll processing
performed by the client to provide quality service and high
client retention. Troubleshoots errors and technical issues.
Researches and resolves client and system problems to ensure
accurate payroll reports and tax returns. Corresponds with federal,
state, and local tax agencies on behalf of clients to
resolve problems.
- Trains clients and fosters independence throughout the life cycle of
a client. Conducts effective WebEx and online training to meet the
needs of the client. Educates clients on the features and
functionality available to the client with each new release.
- Supports 'multi product' clients with employee counts under 50 EE
and a high concentration in General Ledger, time tracking and paid
time off systems (TLO, TAA), Report Writer and
Workers' Compensation.
- Adheres to phone queue staffing schedules and actions required to
meet call management service levels and other metrics.
- Enters payroll-related data necessary to process payroll as needed.
- Other duties as assigned to support the general purpose of the
position's function.

Keywords: Paychex, High Point , College Graduates - Dedicated Service Center Representative, Sales , High Point, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Customer Service Reps. Work at Home
Description: Customer Service Reps. Work At Home We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone (more...)
Company: Mommy Jobs Online
Location: Durham
Posted on: 11/16/2018

Licensed Life Insurance Sales Agent
Description: Job DescriptionLICENSE PREFERRED BUT WILL TRAIN THE RIGHT PERSON TO OBTAIN ONE.Family first life is a client - centered and agent -friendly insurance broker. Weprotect families with with a range of financial (more...)
Company: Family First Life North Carolina
Location: Greensboro
Posted on: 11/16/2018

Christmas Sales Assistant
Description: Job DescriptionChristmas Sales AssistantAre you looking to earn some extra money over Christmas, New Years and beyond Are you a people person with great customer service skills Positions Available: (more...)
Company: New Wave Executives
Location: Greensboro
Posted on: 11/16/2018

Automotive Sales Associate
Description: At Employer, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Employer (more...)
Company: South Charlotte Chevrolet
Location: Charlotte
Posted on: 11/16/2018

Customer Service / Inside Sales Representative
Description: Customer Service / Inside Sales Representative:Do you love helping customers Are you great at managing multiple things at once Do you like to see a project through from beginning to end Do you like bringing (more...)
Company: AlphaGraphics of Downtown Raleigh
Location: Raleigh
Posted on: 11/16/2018

Remote Customer Service Representative - Work at Home
Description: Call Center Representative ndash Work at Home br br br br Make your work from home dream a reality br br Don't wait another minute br br Use your computer skills and sparkling personality (more...)
Company: Arise
Location: Charlotte
Posted on: 11/16/2018

Customer Service Representative
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online (MJOL)
Location: Greensboro
Posted on: 11/16/2018

Current College Students - Sales and Marketing Assistant (Part-Time)
Description: Work closely with the sales and design teams to achieve sales objectives. br - Target potential
Company: WebInfo
Location: Durham
Posted on: 11/16/2018

Part Time Leasing Agent
Description: CAREER CHAT Join us in a 10 minute virtual career chat to speak to a Fairfield Recruiter on this opportunity. Click on the link or copy the URL and paste it into your web browser to register: Wednesday (more...)
Company: Fairfield Residential
Location: Raleigh
Posted on: 11/16/2018

Sales Associate
Description: The Sales Associate is responsible for qualifying prospects, conducting
Company: Century Communities
Location: Charlotte
Posted on: 11/16/2018

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

High Point RSS job feeds