HighpointRecruiter Since 2001
the smart solution for High Point jobs

Seasonal Partner Services Representative

Company: MJOL
Location: Danville
Posted on: September 12, 2019

Job Description:

Seasonal Partner Services Representative This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLJenniferS on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: MJOL, High Point , Seasonal Partner Services Representative, Sales , Danville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Coordinator
Description: Sherwin-Williams is the largest paints and coatings company in the world. With 15.8 billion in sales, more than 4,100 stores, and 140 manufacturing and distribution centers worldwide. Our 60,000 employees (more...)
Company: Sherwin-Williams
Location: Raleigh
Posted on: 09/20/2019

Guest Service Representative - Residence Inn - (19083212)
Description: Here's To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of (more...)
Company: Marriott International, Inc.
Location: Raleigh
Posted on: 09/20/2019

Sales Support Specialist
Description: br Sales Support Specialist br br Position Summary: The Sales Support Specialist is responsible for supporting the Sales team in the areas of administrative support, issues resolution, meeting (more...)
Company: Health Credit Services
Location: Charlotte
Posted on: 09/20/2019


Customer Sale Lead East - C Store Direct
Description: Imagine...working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are (more...)
Company: Campbell Soup
Location: Charlotte
Posted on: 09/20/2019

Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Winston Salem
Posted on: 09/20/2019

Live Chat Agent
Description: We are a close team with big ambitions and world class training. You will learn valuable skills and fascinating knowledge about businesses and industries you have not come across before. Youll learn how (more...)
Company: Mommy Jobs Online
Location: Greensboro
Posted on: 09/20/2019

Remote Tax Advisor - CPA, Enrolled Agent or Attorney
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Charlotte
Posted on: 09/20/2019

Inside Sales Representative
Description: Are you ready to step into a new job that will change your entire outlook at sales Are you prospecting your own leads or drowning in negativity from forced cold calls Take control of your career and (more...)
Company: SalesGrove
Location: Winston Salem
Posted on: 09/20/2019

Multimedia Specialist- Digital Sales Effectiveness
Description: We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. (more...)
Company: Citrix Systems
Location: Raleigh
Posted on: 09/20/2019

Sales Project Consultant (Winston-Salem, NC)
Description: Sales Project Consultant If you thrive on being out in front and youre determined to influence decision makers as well as take charge of your own income this career is for you We would love for you to (more...)
Company: Sears Holdings Corporation
Location: Greensboro
Posted on: 09/20/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

High Point RSS job feeds