Application Development Support Supervisor
Company: City of Charlotte
Location: Charlotte
Posted on: April 1, 2026
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Job Description:
Date Opened: Tuesday, March 24, 2026 12:00 AM Close Date:
Friday, April 24, 2026 12:00 AM Department: Charlotte Area Transit
System Department Application & Database Development Salary:
$111,506.00 - $139,383.00 Commensurate with Experience Welcome to
the City of Charlotte Charlotte is America’s Queen City, opening
her arms to a diverse and inclusive community of residents,
businesses and visitors alike. Here you will find a safe,
family-oriented city where people work together to help everyone
thrive. The mission of the City of Charlotte is to deliver quality
public services and promote the safety, health, and quality of life
for all residents. Our guiding principles include: Attracting and
retaining a skilled and diverse workforce Valuing teamwork,
openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and
seamless quality services Taking initiative to identify, analyze,
and solve problems Collaborating with stakeholders to make informed
decisions SUMMARY Responsibilities include analysis, programming,
and configuration of end user applications and/or systems software
including. Analyes detailed business/functional/technical
requirements and specifications for the application. This position
supports, configures, and enhances operational technology systems
across bus and rail operations, including onboard vehicle systems,
rail network infrastructure, real-time communications platforms,
and operational video systems, using a range of programming,
scripting, integration, and database technologies. The role leads
technical maintenance, troubleshooting, system optimization, and
lifecycle evolution to ensure high availability and reliability of
mission-critical transit systems. It provides technical and
supervisory oversight of professional and para-professional staff,
ensuring alignment with operational requirements, configuration
standards, security practices, and incident-response procedures.
The position establishes performance objectives, drives execution
toward operational outcomes, and ensures all supported teams adhere
to established operational technology policies, change-management
processes, and safety-critical practices. Education: High School
diploma or equivalent and 7 years of relevant experience; or 2 Year
College degree and 5 years of relevant experience; or Bachelor's
degree and 3 years of relevant experience. CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be
conducted on final internal or external candidate(s) applying for
any position with the City of Charlotte. The type of information
that will be collected as part of a background check includes, but
is not limited to: reference checks, social security verification,
education verification, criminal conviction record check, and, if
applicable, a credit history check, sex offender registry and motor
vehicle records check. Background checks must be in compliance with
all federal and state statutes, such as the Fair Credit Reporting
Act (FCRA). The checks must be consistent with the guidelines set
forth by these laws requiring organizations to obtain a candidate’s
written authorization before obtaining a criminal background
report, motor vehicle records check or credit report; and to
properly store and dispose of information derived from such
reports. Final candidates must pass a pre-employment drug-screening
test and physical examination. During the selection process,
candidates may be asked to take a skills test, and/or participate
in other assessments. The City of Charlotte is an Equal Opportunity
Employer and does not unlawfully discriminate on the basis of race,
religion, color, sex, national origin, marital status, age,
disability, sexual orientation, political affiliation or on the
basis of actual or perceived gender as expressed through dress,
appearance, or behavior. Our culture is to serve the community
honorably. HOW TO APPLY Apply online. Federal law requires
employers to provide reasonable accommodations to qualified
individuals with disabilities. Please tell us if you require a
reasonable accommodation to apply for a job. You are welcome to
visit the City of Charlotte Human Resources Department lobby, where
self-service application kiosks are available. They are located in
our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202.
We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m.
(EST), excluding official City holidays. For questions about your
application or the hiring process, please email
Careers@ci.charlotte.nc.us The City of Charlotte is committed to
making our services and programs accessible to all. Upon request,
auxiliary aids, written materials in alternate formats, language
access, and other reasonable accommodations or modifications will
be provided. To make a request, please fill out the Innovation &
Technology ADA request form or call 704.336.4120. BENEFITS The City
of Charlotte provides a comprehensive benefits package to eligible
employees. Click here to learn more about the City of Charlotte’s
benefits. The City of Charlotte is a drug and alcohol-free
workplace.
Keywords: City of Charlotte, High Point , Application Development Support Supervisor, IT / Software / Systems , Charlotte, North Carolina
